Any Australian business looking to conduct business in Hong Kong will need to take local cultural dynamics into consideration. The following is a brief guide to some of the basic considerations business representatives should be aware of.
The exchange of business cards is a must in Hong Kong, so it is advisable to carry a large number and should be presented and received with both hands.
Exporters should send as much documented information about their companies, products and services as possible in advance of their visit. Business visitors must remember to follow up on meetings when they return to Australia. The quality of your agent or representative’s contacts is crucial and business introductions are vital, as companies do not deal with unknown or recommended contacts.
Answer enquiries, proposals, correspondence and invitations as soon as possible. At the very least, immediately send an acknowledgement stating that an answer will follow shortly. If you do not show sufficient interest and speed in your correspondence, your potential customer will easily find another firm who will.