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Doing business

Business culture

Business tips

Lao people should be addressed by their first names, preceded by their title ‘Mr/Madame’ or ‘Than’ (the latter if they occupy a position of respect).

Bargaining is expected in most commercial transactions, although Lao people are generally gentle hagglers.

For men, clothing such as shirt and trousers are appropriate for business meetings. Jackets and ties are generally worn only on formal occasions. Women usually wear long skirts and blouse or sleeveless tops.

Links and resources

Government, business and trade

Foreign Investment Management Cabinet
Luang Prabang Road, Vientiane
Tel: +856 21 216 662
Fax: +856 21 215 491

Department of Foreign Trade, Ministry of Commerce
Phone Xay Road, Vientiane
PO Box 4107
Tel: +856 21 412 007 or 412 436
Fax: +856 21 412 434

News and media

The Vientiane Times – www.vientianetimes.com

Please note: this list of websites and resources is not definitive. Inclusion in this list does not imply endorsement by Austrade. The information provided is a guide only.

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OECD Guidelines for Multinational Enterprises

Multinational Enterprises should be aware of the OECD Guidelines for Multinational Enterprises that provide voluntary principles and standards for responsible business behaviour in a variety of areas, consistent with applicable domestic laws. These Guidelines are endorsed and promoted by the Australian Government. For more information, go to the AusNCP website.

Extractive Industries Transparency Initiative

The Extractive Industries Transparency Initiative (EITI) is a voluntary mechanism which promotes and supports improved governance in resource-rich countries through the full publication and verification of company payments and government revenues from oil, gas, and mining.

The EITI is supported by governments, industry, and non-government organisations around the world. The Australian Government supports the EITI and encourages Australian companies operating internationally to comply with its recommendations.

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