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Doing business

Current business situation

Australians remaining in Libya are urged to remain in contact with the Department of Foreign Affairs and Trade's 24-hour Consular Operations Centre on +61 2 6261 3305 or the Australian Embassy in Cairo on +202 2575 0444.

The Department of Foreign Affairs and Trade (DFAT) provides advice for business travellers and tourists going to Libya. This is regularly updated, and should be checked before planning travel.

Business culture

Business tips

In business dealings, personal relationships are crucial to establish trust and rapport with a potential buyer in Libya. It is almost impossible to reach business agreements without visiting Libya, usually more than once, and given the market risk, visiting the country to meet potential partners and inspect their businesses is wise anyway.

Libyans can be fierce negotiators, although price is often not the sole issue that they base decision upon. It is important to highlight the quality of your product as much as the price, and to frame the sales message delicately.

Shirtsleeves are acceptable business wear in hot weather but suits and ties are worn for more formal occasions.

Most business dealings take place with state organisations and English is often understood. Government policy is that all official documents are in Arabic (or translated into Arabic) and that official business is conducted in Arabic.

It's also worth noting that appointments are necessary and business cards are useful, although not widely used.

Links and resources

Government, business and trade

Australia Arab Chamber of Commerce and Industry – www.austarab.com.au
Libyan Investment - www.libyaninvestment.com/index.php

Please note: this list of websites and resources is not definitive. Inclusion in this list does not imply endorsement by Austrade. The information provided is a guide only.

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OECD Guidelines for Multinational Enterprises

Multinational Enterprises should be aware of the OECD Guidelines for Multinational Enterprises that provide voluntary principles and standards for responsible business behaviour in a variety of areas, consistent with applicable domestic laws. These Guidelines are endorsed and promoted by the Australian Government. For more information, go to the AusNCP website.

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