Doing business
Business culture
Business tips
The Portuguese are often seen to be more formal in conducting business than the Spanish, whom are also more formal than Australians.
Aggressiveness in marketing or business dealings is usually construed as being rude.
Business contacts are not normally addressed on a first name basis.
Titles are used (eg. Dr, Professor) both generally (in meetings and interviews) and in correspondence.
The Portuguese are thorough in their examination of business arrangements and you should also pay close attention to non-price terms in contracts such as delivery times, currency, payment terms, credit checking, etc.
Great emphasis is placed on establishing the right connections and building strong relationships.
Portuguese expect punctuality and extend and expect a high degree of professional courtesy in their dealings.
Business dress in Portugal is quite formal, ie. suit and tie for men; fashionable but conservative wear for women.
It is also recommended that you make your appointments in advance of planning your trip. Also, as August is the traditional month for vacations, it’s advisable to plan businesses visits either before mid-July or after mid-September.
Links and resources
Government, business and trade
Ministry of Finance – www.min-financas.pt
Portugal.org – www.portugalglobal.pt
News and media
The News – www.the-news.net
Please note: this list of websites and resources is not definitive. Inclusion in this list does not imply endorsement by Austrade. The information provided is a guide only.
Top Business Risks
OECD Guidelines for Multinational Enterprises
Multinational Enterprises should be aware of the OECD Guidelines for Multinational Enterprises that provide voluntary principles and standards for responsible business behaviour in a variety of areas, consistent with applicable domestic laws. These Guidelines are endorsed and promoted by the Australian Government. For more information, go to the AusNCP website.
Bilateral agreements
Australia has social security agreements with several countries that address the issue of 'double super coverage' for employees sent to work overseas. To take advantage of these agreements, Australian employers sending employees overseas to work must apply to the Tax Office for a Certificate of coverage.
For more details, please visit the Australian Taxation Office website.