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Doing business

Business culture

Business tips

Gift-giving principles are essentially the same as in Australia and are not required in normal business situations.

Spaniards use both their maternal and paternal names, however, you should always address someone by their paternal name only. For example, 'Señor John Smith Wilson' (Smith being the father's name and Wilson the mother's name) would be addressed as 'Señor Smith'.

It is best to avoid using a person's first name unless the Spanish contact indicates otherwise.

Dress is generally more formal than in Australia. Business suit, long sleeve shirt (even in summer) and tie is normal professional wear for men. Women’s work dress varies, but we would recommend travelling with a business suit or smart clothing.

Working lunches are popular, beginning at 2.00pm and continuing for two or three hours.

Kissing is very common in Spain amongst Spaniards (on both cheeks), but it is advisable for Australians to offer a handshake and if a kiss is appropriate the Spanish contact will initiate it.

Links and resources

Government, business and trade

Invest in Spain – www.investinspain.org
Ministry of the Treasury – www.minhap.gob.es/en-GB/Paginas/Home.aspx
Presidency of the Government – www.la-moncloa.es

Please note: this list of websites and resources is not definitive. Inclusion in this list does not imply endorsement by Austrade. The information provided is a guide only.

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OECD Guidelines for Multinational Enterprises

Multinational Enterprises should be aware of the OECD Guidelines for Multinational Enterprises that provide voluntary principles and standards for responsible business behaviour in a variety of areas, consistent with applicable domestic laws. These Guidelines are endorsed and promoted by the Australian Government. For more information, go to the AusNCP website.

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