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Cosmetics to Taiwan

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(Last updated: 15 Nov 2011)

Trends and opportunities

The market

Beauty and personal care recorded strong growth in 2010 than in the previous year, with the recovering economy fuelling sale. Although there was a second recession in US and Europe, Taiwan was not impacted with the country’s GDP increasing by 10 per cent during the year. The large variety of beauty TV shows and magazines available in Taiwan have helped educate consumers on the benefits of using skincare and increase growth in this sector.

Due to the influence of magazines and television programs, a growing number of teenage girls have started to wear make-up at a younger age. With rising demand amongst younger consumers with limited budgets, the demand for mass brands has increased over the year. Products such as skincare, colour cosmetics and sun care products have lead consumers to cheaper mass brands. Consumers choose mass brand products with less functionality claims, aromas, colouring, and that are priced competitively.

In Taiwan, firming/anti-cellulite body care and whitening products are still in high demand. In 2010, the Top 10 premium skincare companies included Shiseido, P&G, Estée Lauder and Unilever Group, which dominated over 60 per cent of the market share in Taiwan. In this category, Taiwanese consumers are very brand conscious in choosing skincare and other consumer products.

The popularity of pharma brands continues to increase in Taiwan. The promotion of such brands is limited due to the high unit price and only appeal to a small group of consumers. Chain drugstore retailers, such as Watson’s and Cosmed, often cooperate with cosmetics and toiletries manufacturers to carry out price promotions in an attempt to attract more consumers into their stores. The value share of Internet retailing has also increased due to the expansion of Internet retailers such as PayEasy. This channel also offers a wide range of products at competitive prices.

In recent years, more consumers are aware of the danger of using chemical-based cosmetics and toiletries products and are now seeking products with natural and organic ingredients offering the same functionality in cosmetics and toiletries products.

Opportunities

Australian skincare and cosmetics products are well recognised by local industry and consumers for their high quality natural ingredients and unique brands. There are number of Australian brands available in Taiwan and importers are constantly looking for Australian suppliers in the following areas: 

  • Body skincare products with organic and natural ingredients 
  • Sunscreen protection 
  • Contract manufacturers for private labels 
  • Bulk products such as sea salt and essential oils 
  • Skin products emphasising special benefits such as anti-ageing, slimming, whitening and firming

(Source: Euromonitor - Cosmetics and toiletries in Taiwan)

Competitive environment

In Taiwan, well-known international brands such as Shiseido, Lancôme, Shu Uemura, Clinique, Estée Lauder, Chanel and Giorgio Armani play a dominant role in the high-end market whereas brands such as Revlon, L'Oréal and Olay lie in the mid-range market.

Young brands from Japan and Korea such as DHC, Fancl, and Laneige are perceived as niche brands. Jurlique, Aesop and Kiehl’s also play an important part in natural skincare market. The growing popularity of Jurlique and Aesop has increased the interest and demand for more Australian skincare products in the Taiwan market.

Domestic pharma brand, Dr. Wu, has increased in popularity since 2009. The brand’s wide distribution network covers health and beauty retailers and strong media coverage in beauty programs and magazine helped the brand to increase its market share.  Other local make-up artists have also launched their own brands of skincare and colour cosmetics products, eg. Nuier and Kevin.

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Tariffs, regulations and customs

Tariff and tax for imported cosmetics and related products is around 7.5 per cent to 10 per cent of the CIF value, plus a five per cent value-added tax.

Import licences issued by the Board of Foreign Trade are required for all imported cosmetics-related products. All medicated cosmetics must be registered and approved by the Department of Health (DOH) prior to sale.

For further details on cosmetics import regulations, please look for ‘Statute for Control of Cosmetic Hygiene’ on the DOH website.

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Marketing your products and services

Market entry

Foreign-made cosmetics are normally imported to Taiwan through branch offices, agents or trading companies. For the majority of small and medium-size enterprises, the most cost effective way to enter the market is to find local distributors or agents.

Most local distributors or trading agents will request for exclusivity, particularly for imported brand products as Taiwan market is very small, geographically. However, for companies who export bulk ingredients normally, they could sell directly to various local buyers.

Distribution channels

Department stores – These are the most important distribution channels for cosmetics and toiletries, with a market value share of nearly 42 per cent, particularly for premium brands.

Pharmacy/drugstore chains and specialty stores – These stores cover a wide range of drugstores and discount stores such as Sasa, Marsa, Cosmed, and Watsons. They capture more than 10 per cent of the sales value of cosmetics and toiletries.

Beauty and skincare salons – Around 15 per cent of cosmetic sales are conducted through this channel.

Direct sales – Major players include Avon, Amway, Nuskin, Mary Kay, and Sunrider with a value share of 22 per cent of cosmetic sales.

Home shopping – This is a new distribution channels for personal care products. Eastern TV is the major player.

Other – hospital and clinic sales, Internet sales and catalogue shopping (DHC, Kirei) are becoming more popular.

Pricing structure

The pricing structure for exports to Taiwan market is different from the wholesale pricing structure in Australia, due to expensive overhead costs and margins required at each level, a typical distribution channel to consumers would involve importers, distributors and finally retailers.

To cover overheads, the necessary import tariff and marketing funding, and retail margins for skincare products, the retail price would usually be 4~6 times of the FOB price. When the importers pay the equivalent of the Australian ‘wholesale’ price for the goods, the retail price in Taiwan may be doubled the Australian retail price. This will make the products less competitive in this market.

We suggest suppliers take the above structure into consideration when shaping the pricing strategy for the export market.

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Links and industry contacts

Cosmetics-related resources

Department of Health – www.doh.gov.tw
Ministry of Economy Affairs – www.moea.gov.tw
Taiwan Cosmetics Industry Association – www.twcia-cos.org.tw/home_en.htm

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Contact details

The Australian Trade Commission – Austrade – is the Australian Government’s trade, investment and education promotion agency.

Through a global network of offices, Austrade assists Australian companies to grow their international business, attracts productive foreign direct investment into Australia and promotes Australia’s education sector internationally.

For more information on how Austrade can assist you, contact us on:

Australia ph: 13 28 78 | Email: info@austrade.gov.au

A list of Austrade offices (in alphabetical order of country) is also available.

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