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Pakistan

Health to Pakistan

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(Last updated: 29 Oct 2008)

Trends and opportunities

The market

Pakistan is a country of over 140 million people. It has a large healthcare industry both in the public and private sector. The government is by far the major provider of hospital care in rural areas, and is also the main provider of preventative care in Pakistan.


There are over 25 large hospitals with over 500 beds capacity in the public sector run by provincial health departments. There are also a number of large hospitals under the Ministry of Defence. In the private sector it is a thriving business with state-of-the-art hospitals in large cities to cater the requirement of a growing affluent class.

 

The local healthcare industry includes a number of instrument manufacturers and pharmaceuticals; this industry largely depends on the import of raw material from UK, Germany, Japan, Korea and Taiwan.

 

Pakistan has number of quality medical colleges mainly under the strict control of Pakistan Medical & Dental Council (PMDC) and funded by the government.

 

The government has recently given administrative and financial autonomy to some of the government-owned hospitals and affiliated colleges in some major cities. This is largely due to poor funding and administrative controls.

 

Hospitals in Pakistan require upgrade in equipment and facilities. There are only a few large private hospitals working on international standards and they are considered expensive; but they provide good facilities and have qualified medical staff.

 

Pakistan is a market for both high and low end products depending on the customer need. There is a significant surge in the import of used medical equipment in the recent years and the government under the rule of not more than five-year-old equipment facilitates such imports.


In the public sector, provincial, federal and some local governments operate tertiary care hospitals in the larger urban areas. In rural areas and smaller towns, the provincial governments operate an extensive network of first-level care facilities and secondary-care hospitals, supported by several federal programs including the community-based Lady Health Workers’ program.


Health insurance is not common and insurance companies have only recently started offering products in Pakistan. Almost all-multinational companies provide health cover to their employees. Dependence on the private sector for healthcare is increasing, resulting in several small hospitals being planned in the private sector. Laboratories providing radiological and pathological services are also increasing. There is a shortage of paramedical staff in all cities.

Opportunities

Export opportunities in Pakistan's health industry (both internally and externally) include:

  • Training (paramedics/bio-med technicians and engineers)

  • Medical education

  • Hospital equipment (electro-medical equipment, eg. operating room equipment, radiology, ICU equipment, pathology lab equipment and supplies, equipment and supplies for heart surgery and angio procedures)  

  • Hospital furniture including bed, nursing supplies trolley, etc.

  • Diagnostics and pathology services

  • Surgical services

  • Hospital waste management systems

  • Nursing and surgical supplies and consumables

  • Sutures

Competitive environment

With current major suppliers being from the USA, China and Europe, there are many opportunities for cost competitive Australian suppliers in a Pakistan’s price sensitive industry.


A number of wealthy Pakistanis go abroad for treatment, particularly for complex surgery, such as bone marrow transplant and heart surgery. Some go simply because of the better quality of medical care, others because the procedure is not be available in Pakistan.


Generally, Australia has not featured as healthcare destination, mainly due to a lack of awareness. It is a market of opportunity for Australian healthcare providers as – in comparison to the competition – Australia offers similar high quality services at a lower cost to consumers.


The purchase process for the government sector is tedious and, although it is responsible for over 70 per cent of medical equipment sold in Pakistan, it is not the main target market.


Generally, overseas suppliers focus on the market niches in public and private sector healthcare centres. The number of hospitals in the private sector is increasing in the areas of orthopaedic, heart and children.

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Tariffs, regulations and customs

The Pakistan Government has several import exemptions on the import of medical equipment and nursing and surgical supplies.

Industry standards

The Health Division of the Government of Pakistan, Ministry of Health has primary responsibility for the health standards and certification.

More information

The Government of Pakistan, Federal Board of Revenue provides further information on tariffs and regulations.

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Marketing your products and services

Market entry

While there is overwhelming demand for health equipment and services in Pakistan, it is advisable to target marketing efforts on the areas that will deliver commercial results. Commercial may mean sales to private hospitals but can also mean sales to charitable institutions or through aid programs. 


While the role of agents is very important, it does not substitute for Australian suppliers becoming and staying engaged in the market.


Australian companies need to:

  • Present detailed company and product information for prospective customers
  • Participate in trade shows (most Pakistani companies visit Medica, Arab Health in Dubai and medical shows in Singapore)
  • Be prepared to travel regionally in order to participate in regional seminar/promotional programs
  • Visit Pakistan regularly to maintain a competitive edge

If introducing new processes or technology, a pilot project is a good strategy to adopt.


There are rarely any problems with translation of any marketing material or instruction sheets as English is widely used in the health industry.


Internet use is very common in Pakistan’s major urban centres. However, e-commerce is not common and it is not currently regarded as an effective channel to market.

Distribution channels

While it is not essential, the most common way to enter the Pakistan health industry is to appoint a distributor on a regional basis, ie. one each for Lahore and Karachi markets.


Depending on the nature of product, various approvals may be required. A good agent will be able to negotiate this path and are in the best position to liaise with buyers. Agents are also responsible for product promotion and generally quote in tenders for hospital equipment on behalf of principals.


Austrade can assist in identifying suitable agents and arrange meetings with them.


For service providers, an agent may still be the most logical choice although there are alternative strategies depending on the service.


Manufacturers should note that facilities exist for the local fabrication of basic items. In order to reduce the cost of equipment, some components can be made locally.


Another channel is to sell direct. Only a small group of hospitals purchase directly from suppliers. They tend to be the large institutions such as the Aga Khan Hospital in Karachi and the Shaukut Khanum Memorial Hospital in Lahore.

Transport

In Pakistan, 80 per cent of goods are transported by road. The country’s railway network is extensive but the infrastructure has deteriorated. However, the government has designated transport infrastructure renewal as a priority for the coming years. 


The major seaports, Karachi and Bin Qasim, are connected to the rail network. Karachi is Pakistan’s busiest seaport, accounting for 75 per cent of commercial maritime activity.  Bin Qasim specialises in loose goods.


The major airline is the government-owned Pakistan International Airlines (PIA) which services the major centres as well as over 30 other domestic terminals. Aero Asia International is Pakistan’s largest private enterprise airline and provides domestic and international services.

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Links and industry contacts

Government, business and trade resources for Pakistan

Board of Investment – www.pakboi.gov.pk
Government of Pakistan, Ministry of Health – www.pakistan.gov.pk/ministries/index.jsp?MinID=22&cPath=251
Federal Board of Revenue, Taxation Department – www.fbr.gov.pk 
Ministry of Finance – www.finance.gov.pk

Service providers:

Financial

Institute of Chartered Accountants of Pakistan – www.icap.org.pk
Institute of Cost and Management Accountants of Pakistan – www.icmap.com.pk
National Bank of Pakistan – www.nbp.com.pk
State Bank of Pakistan – www.sbp.org.pk 

Logistics

Aero Asia International – www.aeroasia.com
British Airways – www.britishairways.com
Emirates – www.emirates.com
Pakistan International Airlines (PIA) – www.piac.com.pk
Singapore Airline – www.singaporeair.com
Thai Airline – www.thaiair.com

Media

Business Recorder – www.brecorder.com
The Dawn Newspaper – www.dawn.com
Jang Group – www.jang-group.com
Pakistan Times – http://pakistantimes.net 

Australian resources

Australian High Commission Islamabad
Constitution Ave and Ispahani Rd
Diplomatic Enclave No. 1, Sector G-5/4
Islamabad
Pakistan


Postal address:
PO Box 1046
Islamabad
Tel: +92 51 8355 500
Fax: +92 51 282 0112
Email: consular.islm@dfat.gov.au


Opening hours:
8.00am to 4.30pm, Monday to Thursday
8.00am to 12.30pm, Friday


Pakistan's representatives in Australia may be contacted at:


Pakistan High Commission in Canberra
4 Timbarra Crescent
O’Malley ACT 2606
Tel: +61 2 6290 1676, 6290 1879 or 6290 1031
Fax: +61 2 6290 1073
Email: parepcanberra@internode.on.net
Web: www.pakistan.org.au


Consulate General of Pakistan, Sydney
Level 7, 32 Martin Place
Sydney NSW 2000


Postal address:
GPO Box 5256
NSW 2000, Australia
Tel: +61 2 9222 1806 or 9222 1807
Fax: +61 2 9222 1824
Email: parepsydne@comcen.com.au

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Contact details

The Australian Trade Commission (Austrade) is the Australian Government’s trade and investment development agency, operating as a statutory agency within the Foreign Affairs and Trade portfolio.

Austrade assists Australian businesses contribute to national prosperity by succeeding in trade and investment, internationally, and promoting and supporting productive foreign investment into Australia.

Austrade:

  • Delivers services that assist Australian businesses initiate, sustain and grow trade and outward investment.
  • Promotes Australia as an inward investment destination and, with the States and Territories, supports the inflow of productive foreign direct investment.
  • Administers the Export Market Development Grants scheme.
  • Undertakes initiatives designed to improve community awareness of, and commitment to, international trade and investment.
  • Provides advice to the Australian Government on its trade and investment development activities.
  • Delivers consular, passport and other government services in designated overseas locations.

A list of Austrade offices (in alphabetical order of country) is available.

More information

For further information please contact Austrade on 13 28 78 or email info@austrade.gov.au

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