Frequently asked questions
Q: What is the best way to apply for a position at Austrade? A: The best way to apply is through the Austrade website and accessing the Current Employment Opportunities page. After locating an opportunity you are interested in, you should apply for that position through our online recruitment system.
Q: Can I submit my resume if I am not interested in a specific job? A: No. You may wish to list your details in the Job Alert function on our online recruitment system. This function will then advise you of positions that become available that match the ‘key’ words you have provided.
Q: Do I need to answer all the questions that are part of the application to a job? A: It is beneficial to you to provide complete information, including answering all the questions. The more relevant information you can provide on your application, the easier it will be for hiring managers to assess your suitability for their positions.
Q: How can I contact the hiring manager or recruitment unit? A: Those contact details are listed with each job.
Q: What happens to my application once I have applied? A: If you have applied to a specific job, your application will be reviewed by the hiring manager. If your application is appropriate for the vacancy, you will be contacted directly.
Q: If I change my email address, should I create a new account with my new email address? A: No, the system allows for you to update and change your email address once you’ve logged on to your existing account. Please log on to your existing profile and locate the email address field in the personal information section. Changing your email here will also change the email address you use to log in. Please do NOT create multiple login accounts as this may delay the hiring process.
Q: What if I attempt to apply to a position but I get an error message? A: Please contact +61 2 6201 7331 for assistance.
Q: I am interested in a number of positions and locations. Is one application sufficient? A: You are required to submit a separate application for each position.
Q: Where do I find the contact details for all locations/Posts? A: More detailed information on the locations and contact details of our Posts ia available on our website.
Q: Does Austrade have a graduate program? A: Austrade regrets that it does not offer a graduate program and is unable to respond to any requests for these.
Q: I am not an Australian citizen. Can I still apply for jobs based in Australia? A: Citizenship requirements are specified in every job vacancy. Austrade is an agency of the Australian Government, so we are bound by the Government's recruitment rules. This means that you have to be an Australian citizen, or have permanent resident status, to apply for a position with Austrade in Australia. Austrade is also unable to 'sponsor' job applicants.
Q: Where can I find out more information on the position I am interested in? A: It is strongly recommended that applicants read the information for applicants package before calling the contact officer. The contact person whose name and number is listed in the vacancy advertisement, can provide additional assistance if required.
Q: I do not currently work for the public service and don't know what level to apply for. A: The selection documentation provides a reasonable idea of what skills and abilities are required for any advertised position. Information about the staffing structure (levels) is available in the Certified Agreement.
Q: Can I apply for overseas work in any other way? A: Yes. Posts do hire local staff, predominantly for administrative work. If you think you will be living near an Australian mission, and will meet that country's labour law/visa requirements, you need to contact the relevant mission directly to ascertain whether there are any vacancies at the post. The website has a list of Austrade Posts overseas, including their contact details.
Q: I am unable to complete my application by the deadline, can you accept my late application? A: The contact officer will determine whether late applications will be received. Please get in touch with the contact officer before the deadline.
Need more information?
Contact the Recruitment Office by: Email: recruitment@austrade.gov.au Tel: 61 2 6201 7431 |