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Information and communications technology to Korea

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(Last updated: 13 Nov 2008)

Trends and opportunities

The market

The information and communications technology sector has been a major contributor to the country’s economic growth and recovery from the financial crisis of 1997-98. With the active support of the government, Koreans have become early adopters of new technology while the country has developed an internationally focused hi-tech manufacturing industry.

Korean government is targeting a number of areas for industry development, supervised by Korea Communications Commission (KCC) and Ministry of Knowledge Economy (MKE), including:

  • Expansion of telecommunications infrastructure networks 
  • Information security, particularly Internet security (incentive packages offered to designated IT security companies)
  • E-commerce, including payment solutions (incentive packages and passage of online consumer protection measures)
  • Wireless technology and mobile commerce
  • Optical fibre technology
  • Software development
  • Application specific integrated circuit (ASIC) design
  • Digital content

Internet

Internet use has expanded rapidly with over 76.3 per cent (34.82 million) of Koreans accessing the Internet on a regular basis as of December, 2007. There are over 41.9 million wireless Internet subscribers as of January 2008 since the service was first launched in May 1999.  


Internet penetration rates for teens and the 20s age group are around 93 and 86 per cents, respectively. This rapid growth is partly a result of an extensive roll-out of infrastructure (including high speed broadband access) and government subsidisation of access charges. Internet access is more than 60 per cent cheaper than in the USA.


The rapid adoption of the Internet has generated a boom in Internet-related services. There are over 100 registered Internet Service Providers, and companies offering web design and content, e-commerce solutions and ASP services are proliferating. The government and industry are placing considerable emphasis on developing Korea's e-commerce capability, both business to business (B2B) and business to customer (B2C) and while this sector has undergone significant rationalisation since mid-2000, opportunities continue to emerge for companies with sound business fundamentals.

Mobile telecommunications

With a population of around 48 million, Korea has more than 45 million mobile phone subscribers (compared to around 23 million land lines) with all mobile networks CDMA-based as of July, 2008. Korea had its commercial launching of WCDMA services (3G) in 2007, and current number of 3G subscribers (SK Telecom & KTF) is 11.2 million as of May 2008.


Hardware

Korea has an internationally competitive electronics manufacturing industry and is a leading producer of semiconductors and display products for world markets. It has developed leading-edge technology in the manufacture of LCD and TFT displays, and is a major manufacturer of mobile phone handsets, PDAs, computers, monitors and related equipment. These products are a significant source of export income.

Software

Korea’s software industry has historically not been as strongly developed as its hardware manufacturing. However, Korea is developing its capability in this area, including games software, and is being supported by government funding. (Source: Korea Game Industry Agency – www.kogia.or.kr/index.jsp)

Opportunities

Korea has developed a sophisticated manufacturing base for computer and telecommunications hardware and, with the rapid adoption of the Internet, it has become one of the leading information economies in Asia. This has created opportunities in a range of areas for foreign companies that have internationally recognised technology and IT services, including:

  • Internet-related services
  • Wireless applications
  • E-commerce applications including payment solutions
  • IT security
  • Digital content, including e-games and animations
  • Financial services applications and other industry-specific software
  • Network and systems integration services
  • Smart-card and intelligent traffic systems

In addition, with services of digital TV, digital multimedia broadcasting, Wibro (portable Internet) launched in 2006, the demand for digital content will rise sharply in the near future. Besides, Korea’s commercial launching of IP TV in late 2008 will be another opportunities for Australian digital content developers.

Competitive environment

Australian companies have successfully established a market presence in a number of these areas against strong competition from higher profile USA and European companies.

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Tariffs, regulations and customs

Tariffs in most ICT products are zero per cent by Information Technology Agreement (ITA).  

Industry standards

Industry standards and regulatory requirements vary depending on product and application but as a general rule, software applications should be double byte-enabled in order to accommodate Korean text. While Microsoft Windows-based applications have a major share of the corporate software market, this position is being challenged by Linux-based applications and by domestically developed Korean language software.

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Marketing your products and services

Market entry

Korea is a relationship-based society and successful market entry generally requires the development of good relationships with distributors and agents through market visits and regular contact. Appointment of a well-connected agent or network of agents is critical to reaching the right market. Participation in IT trade exhibitions can also be a useful way to meet potential agents.


Korea has a technologically advanced and Internet-literate society that is brand conscious and competitive. There is an active domestic industry competing with all major international companies for market share, so key marketing strategies should include:

  • Establishing your credibility by leveraging existing relationships and alliances with internationally recognised companies.
  • Having a dynamic and informative website as these will be used as a first point of reference by prospective Korean partners and customers.
  • Visiting the market regularly to build strong relationships with prospective partners.
  • Producing promotional materials in Korean to demonstrate your commitment to the market.
  • Although many people working in the ICT sector have good English language skills, preparation of promotional and training materials in Korean is recommended and would be well received. Korean language versions of software applications are also highly recommended, particularly for products targeted at the consumer market. 
  • Taking part in IT and telecommunications-related trade exhibitions.

With the traditional form of trades facing challenges worldwide from rapid changes in economic environment, Korea plans to utilise its current success in the B2B transactions and well-established Internet infrastructure to make inroads to e-trades global B2B. Active works have been carried out in e-UCP Credit, mutual cooperation of Certification Authorities and standardisation.


There are various B2B marketplaces in Korea, see the 'Links and industry contacts section' below for a list.


Foreign ICT firms typically engage local agents and distributors or establish branch offices in Korea to market their products. Key factors on whether your local agent will sell directly to end-users or via a reseller network include:

  • What the product or service is
  • Who the target end-user is
  • The size of the potential market for the product, ie. broad-based or niche
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Links and industry contacts

ICT–related resources

Electronic Industries Association of Korea  – www.eiak.org
IT Statistics of Korea – www.itstat.go.kr
Korea Association of Information and Telecommunication – www.kait.or.kr
Korea Internet Network Information Center – www.nic.or.kr
Korea IT Industry Promotion Agency – www.software.or.kr


Business–to-business (B2B) marketplaces in Korea

Buy Marine Korea – www.buymarinekorea.com
Chemcross – www.chemcross.com
Foodmerce – www.foodmerce.com
IndusFood – www.indusfood.com
Meat Place – www.meatplace.com
PolymersNet – www.polymersnet.com
SteelN.com – www.steel-n.com
Texcom – www.texcom.co.kr

Government, business and trade resources for Korea 

Korean Ministry of Knowledge Economy – www.mke.go.kr
Korean Communications Commission – www.kcc.go.kr

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Contact details

The Australian Trade Commission (Austrade) is the Australian Government’s trade and investment development agency, operating as a statutory agency within the Foreign Affairs and Trade portfolio.

Austrade assists Australian businesses contribute to national prosperity by succeeding in trade and investment, internationally, and promoting and supporting productive foreign investment into Australia.

Austrade:

  • Delivers services that assist Australian businesses initiate, sustain and grow trade and outward investment.
  • Promotes Australia as an inward investment destination and, with the States and Territories, supports the inflow of productive foreign direct investment.
  • Administers the Export Market Development Grants scheme.
  • Undertakes initiatives designed to improve community awareness of, and commitment to, international trade and investment.
  • Provides advice to the Australian Government on its trade and investment development activities.
  • Delivers consular, passport and other government services in designated overseas locations.

A list of Austrade offices (in alphabetical order of country) is available.

More information

For further information please contact Austrade on 13 28 78 or email info@austrade.gov.au

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