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Professional services to Indonesia

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(Last updated: 13 Jul 2007)

Trends and opportunities

The market

Local consultants experience difficulties competing at higher skill levels with foreign consultants and in commanding the rates of their expatriate counterparts. In addition, most companies, especially the multinational companies, also see the local consultants as less experienced than its foreign counterparts.


The legal system in Indonesia is based on a civil law system, which relies solely on legislation. Based on this system, each case is decided in isolation, and thus more informal trust-based relationships are needed to do business in Indonesia.

Opportunities

The opportunities for Australian companies exist mainly in providing consulting services in the areas of:

  • Finance (eg. restructuring, debt brokerage, due diligence, forensic accounting and privatisation and outsourcing)
  • Task definition (eg. planning, contract negotiation and other legal advice, systems application and systems integration, management systems and training and marketing)
  • Industry portfolio (eg. telecommunications, banking and finance, mining and natural resources, and health and government services)
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Tariffs, regulations and customs

Non-tariff barriers include the limitation placed on the number of expatriate personnel allowed to work and the constraints in issuing visas.

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Marketing your products and services

Market entry

To promote your services in Indonesia’s professional services sector, Australian suppliers should consider:

  • Finding a local partner
  • Approaching government offices and multilateral funding organisations for projects
  • Visiting Indonesia and following up regularly to establish personal relationships

Foreign consultants with Indonesian language skills, a support network or a local partner will have a greater chance in succeeding, as Bahasa Indonesia is still the main language for conducting business within the local firms, especially in the public sector organisations.

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Links and industry contacts

Professional services–related resources

Ants.com, Inc – www.ants.com - Services in the following areas: administration, computer, financial, legal, marketing, etc.


Smartwork, Inc – www.smarterwork.com - Services provided include business services, marketing and creative services, Internet, software development, writing.


Prosavy – www.prosavvy.com - Outsourced consulting work in areas including: management, IT, marketing and sales, HR, government, finance, health, scientific, engineering, manufacturing, etc.


JobsDB.com – www.jobsdb.com - Asia Pacific's interactive recruitment network.


Indonesian Consultants Associations (INKINDO)
Jl. Bendungan Hilir Raya No 29
Jakarta 10210
Tel: (62 21) 573 8577
Fax: (62 21) 573 3474

Government, business and trade resources for Indonesia

Directorate General Customs and Excise - Indonesia – www.beacukai.go.id
Indobiz – www.indobiz.com
CIA World Factbook – www.cia.gov/cia/publications/factbook/geos/id.html
IndoExchange–  www.IndoExchange.com
TradeIndonesia.com – www.tradeindonesia.com
Indonesian Yellow Pages – www.yellowpages.co.id


Department of Manpower
Jl. Jend. Gatot Subroto Kav. 52
Jakarta 12950
Tel: (62 21) 525 5688 or 525 5685


State Ministry for Investment/Investment Coordinating Board (BKPM)
Jl. Jend. Gatot Subroto No. 44
Jakarta 12950
Tel: (62 21) 525 2008
Fax: (62 21) 525 4945


Indonesian Bar Association (AAI)
Jl. H. Agus Salim No. 57, 2nd Floor
Jakarta 10340
Tel: (62 21) 314 2331
Fax: (62 21) 335 208

Service providers

PT Citra Buana Masindo (AJM Resources Publishing and Gold Group Asia/Pacific Pty Ltd)
Gedung Masindo
Jl. Cikajang No.56, Kebayoran Baru
Jakarta 12170
Indonesia
Tel: (62 21) 723 3444
Fax: (62 21) 723 3555
Email: masindo@rad.net.id


AAJ Associates/RSM International (Bird Cameron)
Samudera Indonesia Building 3 and 3 A Floor
Jalan Letjen S Parman Kav 35
Jakarta 11480
Indonesia
Tel: (62 21) 530 7889
Fax: (62 21) 566 3569
Email: aaj@aaj.co.id


PT Taylor Nelson Sofres Indonesia (Frank Small and Associates)
Menara Thamrin Suite 1401
Jl MH Thamrin Kav 3
Jakarta 10250
Indonesia
Tel: (62 21) 230 2788
Fax: (62 21) 230 2794
Email: jakarta.office@id.tnsofres.com


PT Data Consult Inc.
Jalan Pulomas Raya No. 31
Jakarta
Indonesia
Tel: (62 21) 475 3226 or 475 3302
Fax: (62 21) 475 3227

Financial

Jakarta Stock Exchange – www.jsx.co.id
Surabaya Stock Exchange – www.bes.co.id
Wright Investors' Service – http://profiles.wisi.com/profiles/Indonesia.htm

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Contact details

The Australian Trade Commission (Austrade) is the Australian Government’s trade and investment development agency, operating as a statutory agency within the Foreign Affairs and Trade portfolio.

Austrade assists Australian businesses contribute to national prosperity by succeeding in trade and investment, internationally, and promoting and supporting productive foreign investment into Australia.

Austrade:

  • Delivers services that assist Australian businesses initiate, sustain and grow trade and outward investment.
  • Promotes Australia as an inward investment destination and, with the States and Territories, supports the inflow of productive foreign direct investment.
  • Administers the Export Market Development Grants scheme.
  • Undertakes initiatives designed to improve community awareness of, and commitment to, international trade and investment.
  • Provides advice to the Australian Government on its trade and investment development activities.
  • Delivers consular, passport and other government services in designated overseas locations.

A list of Austrade offices (in alphabetical order of country) is available.

More information

For further information please contact Austrade on 13 28 78 or email info@austrade.gov.au

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