Austrade Programs and Services

Whether you're an Australian company ready to internationalise your business or an international company looking for opportunities within Australia, Austrade can assist.

For Australian exporters and education providers, we have a comprehensive mix of information and customised services to help you do business within overseas markets and understand foreign regulations and business practices. For international companies, we provide the contacts and information you need to establish your business successfully within Australia or to make the right decision in sourcing Australian products or services.

Recent changes have been made to our programs and services to create a more contemporary and sustainable Austrade and to deliver greater value for the business community and for the Government. The full change program is outlined in Reform of the Australian Trade Commission: Maximising our value (PDF). Subscribe to our News and Media Centre RSS Feed to receive news and information from Austrade.

On this page:

Services for Australian companies

Austrade provides information and advice to assist Australian companies reduce the time, cost and risk of exporting. We also provide a range of tailored trade services to Australian companies looking to expand their business in growth and emerging markets.

General information

General information about exporting and doing business in international markets is provided free of charge to Australian companies and can be accessed via Austrade's website, seminars and events or Austrade staff.

Tailored trade services for internationally-ready companies

Austrade's tailored trade services are primarily focused on providing support to Australian businesses in growth and emerging markets, where there is strong demand for our services and where we can add the most value. These markets include Asia, Africa, Latin America, the Middle East and Russia. In other markets we can provide you with alternative service providers.

Our tailored trade services are designed for companies that are ready to do business in overseas markets and that meet Austrade's eligibility criteria. These services include:

  • Information and advice on doing business in international markets
  • Help with international market selection
  • Identification of relevant international contacts
  • Assistance with market entry and expansion
  • Identification and follow-up of specific international business opportunities

The Australian Government requires Austrade to recover costs where we work intensively in the direct interest and for the benefit of an individual Australian business. As a result, tailored trade services that require more than two (2) hours of Austrade time are charged on a fee-for-service basis.

Financial support for exporters

Austrade provides online information on export financing and other government financial assistance programs. We also administer the Export Market Development Grant (EMDG) Scheme the Australian Government's financial assistance program for aspiring and current exporters.

More detail on how we can help is available from the export section of this website.

Services for Australian education providers

Austrade's role includes the international marketing and promotion of Australian education and training.

Austrade support to the education sector is guided by the Framework for the international marketing and promotion of Australian education and training, endorsed by the Minister for Trade on 13 January 2011.

We deliver branding, international marketing and promotion services on behalf of the Australian education sector. This includes positioning an Australian education internationally through a new international education brand, Future Unlimited.

Austrade also supports Australian education and training providers through a range of tailored services to support their international education engagement strategies, including accurate and timely market intelligence and opportunities provided through Austrade's Market Information Package.

More detail is available from the Education section of this website.

Services for international investors

Austrade is responsible for the promotion, attraction and facilitation of productive foreign direct investment (FDI) into Australia.

We are the first national point-of-contact for all investment enquiries. Working in partnership with Australian state and territory governments, we provide investors with the information needed to establish or expand a business in Australia.

Available assistance to potential international investors includes:

  • Initial coordination of investment enquiries and assistance
  • Information on the Australian business and regulatory environment
  • Market intelligence and investment opportunities
  • Identification of suitable investment locations and partners in Australia
  • Advice on Australian government programs and approval processes

Our services to international companies are free, comprehensive and confidential.

To deliver the greatest value to the Australian economy, our services are focused on promoting Australia as a competitive investment destination and attracting productive foreign direct investment (FDI) that is of strategic importance, builds Australian capabilities and enhances productivity.

More detail on how we can help is available from the Investment section of this website.

Services for international buyers

Austrade also assists international buyers to source goods and services from Australia or to identify strategic Australian business partners.

Referrals Service

Austrade provides a referrals service to Australian exporters, Australian education providers and international investors. Austrade's referrals service provides lists of professional and business service providers to firms in order to assist them to navigate complex and unfamiliar international services markets. More information can be found on the referrals service information page.