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Index

A

Aboriginal and Torres Strait Islander peoples, 102, 103

ACT Chief Minister's Export Awards, 62

Administrative Appeals Tribunal (AAT), 78, 79, 134

Administrative Appeals Tribunal Act 1975, 151

advanced manufacturing, 35, 83, 95, 96

Advanced Manufacturing and Defence team, 52

advertising, 208, 211

Africa, 39–41

aged care opportunities, 49

agency resource statement, 202

agents, 91

agreements

with government agencies, 70–1

workplace, 141–3

agribusiness, 25, 36, 38, 42, 43, 44, 68, 95, 96

agtech, 33, 35, 50, 83

Agtech Passport exchange program, 33

air services agreements, 107–8

Americas, 32–3

AMR, 48

Anatomics, 35

annual performance statement, 17, 18, 19–30

annual reports, 149, 152

anti-bribery, 131

Approved Destination Status (ADS) scheme, China, 12, 110

Argentina, 32

Arrium, 98

artificial intelligence, 154

ASEAN–Australia Special Summit, 35

ASEAN countries

investment from, 36

trade with, 33–6, 46

ASEAN Now, 35

ASEAN Trade and Investment Analyst, Singapore, 50

Asia Pacific Agtech Alliance, 35

Asialink Leaders Program scholarships, 148

Assistant Minister for Trade, Tourism and Investment, 3, 68

Association of Aerospace Industries, 52

A.T. Kearney Foreign Direct Investment Confidence Index, 2018, 94

Attorney-General's Department, 99, 151

Audit and Risk Committee, 19, 124, 125, 129, 130

Auditor-General, 133, 152

audits, 58, 129, 130, 133–4, 150, 200, 201

AusIndustry, 103

Austal, 41

AusTender, 152

Austrade – China Development Bank Strategic Collaboration, 39, 70

Austrade Craig Senger Scholarship, 148

Austrade Enterprise Agreement 2015–2018, 141–2

Austrade Institute, 145, 146

Austrade online, 59

Austrade services to government, 64–7

Austrade Study Assistance Scheme, 147

Australia, economic growth, 94

Australia – Hong Kong Tech Bridge program, 38

Australia Business Week in India, 10, 20, 68–9, 149, 150

Australia China Career Success campaign, 38–9

Australia Day Achievement Medallions, 143–4

Australia–Singapore Comprehensive Strategic Partnership, 67

Australia–Singapore Military Training Initiative, Northern Queensland, 67

Australia Unlimited, 2, 60, 61

Australia Week programs, 10

India, 20, 68–9, 149, 150

Australia 2030: Prosperity through Innovation, 66

Australian Accommodation Monitor (AAM), 112

Australian Age of Dinosaurs Museum of Natural History, 115

Australian Beauty Product Showcase, 53

Australian Blockchain Mission, United States, 33

Australian British FinTech Cyber Catalyst, 64

Australian Bureau of Statistics (ABS), 45, 94

Survey of Tourist Accommodation, 112

Australian Chamber of Commerce and Industry, 62

Australian Cyber Security Growth Network Limited (AustCyber), 33, 64, 85

Australian Cyber Security Mission

India, 43, 52

United States, 43, 52, 65, 85

Australian Digital Commerce Association, 33, 38

Australian Digital Health Agency, 33

Australian Export Awards, 60, 62–3, 64

Australian Food and Grocery Council, 86

Australian Future and Mobility Transport Report, 54

Australian Government Agencies Privacy Code, 134, 151

Australian Government Protective Security Policy Framework, 149

Australian Government's Operation Tetris, 149

Australian Government's Secure Cloud Strategy, 154

Australian Information Commissioner, 134, 135

Australian Information Security Association (AISA), 64

Australian Institute of Aboriginal and Torres Strait Islander Studies, 145

Australian Institute of Food Science and Technology, 86

Australian International Education 2025 (AIE2025), 10, 24, 65, 91

Australian Life Sciences Mission, United States, 49

Australian National Audit Office (ANAO), 3, 133, 156–7

Australian Network on Disability, 144

Australian Passport Office, 29

Australian Private Equity and Venture Capital Association Limited, 86

Australian Public Service (APS)

Code of Conduct, 129

Employee Census and survey, 143

Privacy Code, 134, 151

Secondment Program, 144

Values, 11, 129

Australian Public Service Commission, 8, 145

Australian Public Service Statistical Bulletin, 145

Australian Standing Committee on Tourism (ASCOT), 28, 65

Australian Taxation Office, 54

Australian Technology Network, 35

Australian Tourism Export Council, 110

Australian Tourism Investment Attraction Partnership, 109

Australian Trade and Investment Commission, 2, 19

Australian Trade and Investment Commission Act 1985, 3, 4, 131, 133, 206

Australian Trade Commission Act 1985, 4

Australian Tropical Medicine Commercialisation grants program, 103

Australia's International Business Survey (AIBS) 2018, 48, 64

automation, 154

Avoka, 99

awards

Australian Export, 60, 62–3, 64

staff, 143–4

B

BAE Systems, 37

Bahrain, 39

Bangladesh, 44, 90

Barcelona Smart City Expo World Congress (SCEWC), 37

Beauty Products Mission, 52–3

Belcher Red Tape Review, 149

Blockchain Centre, 38

blockchain industry, 34, 54

Blockchain Mission, United States, 33

blockchain missions, 33, 38, 59, 97

boot camp programs, 35, 38, 83

Bowen Gumlu Growers Association, 81

Brand Australia program, 60–1

brand reinvigoration, 61–2

Brazil, 32, 33, 90

Brexit, 37

bribery. see anti-bribery

briefings. see parliamentary inquiries and briefings

Broadspectrum, 150

budget statements. see Portfolio Budget Statements 2017–18

Budget 2017–18, 12, 150

Bundaberg Fruit and Vegetable Growers, 81

Bunnings, 36

business continuity, 150–1

business missions and exchanges, 33, 52–3

business unit plans, 132

C

Cambodia, delegation, 70

Canada, 32, 95, 105

capability

languages, 147

organisational assessment, 8, 64, 135

workforce, 11, 146

Capital Committee, 124

CEC Systems, 35

Chief Executive Officer (CEO)

annual performance statement, 19

Instruction on risk management, 129

letter, ii

2017–18 review, 8–11

Chief Financial Officer's report, 12

Chief Minister's Northern Territory Export and Industry Awards, 62

Chile, 32, 33

China. see also Greater China (regional group)

Approved Destination Status (ADS) scheme, 12, 110

Australian exports, 46

Australia's trade relationship, 48, 76, 79

bilateral trade, 38

education initiatives, 38–9

foreign direct investment from, 95, 96

health and medical, 38

online platforms, 54

tourism, 10, 108, 110–11

visitors to Australia, 29, 108

wine exports to, 38

China–Australia Free Trade Agreement, 38, 79, 80

China–Australia Year of Tourism 2017, 10, 110

China Development Bank, 39, 70

Client Experience team, 51

client mapping, 9

client service delivery, 3, 8, 9, 11, 20, 51

client survey 2017–18, 57–8

clients, definition, 8, 9

Clinical Genomics, 100

cloud computing, 154

Cochlear, 38

Code of Conduct (APS), 129

Colombia, 32, 33, 49, 90

Combat Reconnaissance Vehicle, 37

Comcare, 200, 201

committees, 125

structure, 124

Commonwealth Authorities and Companies Act 1997, 4

Commonwealth Contracting Suite, 152

Commonwealth Director of Public Prosecutions, 78

Commonwealth Disability Strategy, 145

Commonwealth Electoral Act 1918, 208

Commonwealth Government procurement market, 152

Commonwealth Ombudsman, 199

Commonwealth Procurement Rules, 151, 152

Commonwealth Risk Management Policy, 129

communication

channels and links, 59–62

facilitation, 78, 99

complaints, 58, 134

compliments, 58

Comprehensive and Progressive Agreement for Trans-Pacific Partnership (TPP-11), 23, 32, 66, 80

consular services

crisis response capabilities, 120

notarial acts, 119, 120

passport applications, 118, 119, 120

performance, 30

range provided, 10, 119

consulates

Houston, Texas, 120, 121

Istanbul, Turkey, 2, 119

locations, 119

consultancies, 151, 152

consultants, 152

contingency planning (consular), 121

contracts, 152

Cooperative Research Centres, 86

Core Cultural Learning: Aboriginal and Torres Strait Islander Australia Foundation Course, 145

corporate governance, 124–9

Corporate Performance Reporting Framework 2017–18, 132

Corporate Plan 2017–18, 8, 16, 17, 18, 19, 31, 118, 129, 131, 132

corporate planning, 131–3

corruption. see anti-bribery

Cortical Dynamics, 41–2

Cradle Mountain Master Plan, 116, 117

Cradle Mountain Master Plan Steering Committee, 116

Craig Senger Scholarship, 148

Crimes Legislation Amendment (Combatting Corporate Crime) Bill 2017, 131

Cruise Lines International Association, 108

cruise ship market, 108

CSIRO, 50, 61, 86

Data61, 33, 40, 97, 103, 111

CSL, 38

Curtin University, 40

Cyber Security Mission to India, 43, 52

Cyber Security Mission to United States, 85

cybersecurity capability, 33, 52, 64

Czech Republic, 36

D

data breaches scheme, 134

data intelligence initiative, 154

Data Republic, 84

Data61, CSIRO, 33, 40, 97, 103, 111

Deakin University, 63

Deep Dive, 10, 24, 89

defence export strategies, 37

Defence Export Strategy, 33, 38, 50, 52

defence industries, 33

defence procurement, 37–8, 52

Department of Agriculture and Water Resources, 70

Department of Communications and the Arts, 116, 149

Department of Defence, 2, 33, 38, 52, 108

Department of Education and Training, 89

Department of Finance, 17

Property Services Coordinated Procurement, 150

Department of Foreign Affairs and Trade (DFAT), 2, 10, 29, 30, 35, 39, 41, 61, 65, 66, 70, 83, 99, 119, 120, 121, 144, 150

Overseas Property Office, 150

portfolio savings, 2017–18 Budget, 12, 150

Department of Home Affairs, 28, 29, 66, 70, 99, 100, 105, 108

Department of Industry, Innovation and Science, 61

Department of Infrastructure, Regional Development and Cities, 54, 116

Department of the Prime Minister and Cabinet, 66, 153

Deputy Prime Minister, 108

Digatex, 35

Digital, Data and Information Committee, 124, 125

digital and data strategy, 9

digital first agency, 9, 153

digital transformation, 12, 35, 59

Digital Transformation Agency, 59

disability reporting, 145

diversity and inclusion, 135, 141, 144–5

Diversity and Inclusion Strategy 2018–2020, 11, 144

Dubai, 40, 41, 70

Dutch Mill, 36

E

e-commerce market guides, 54

Earth Hour, 206

ECO. Modern Essentials, 55

ecologically sustainable development, 205–7

Ecuador, 33

Edith Creek milk, 36

edtech, 54, 88, 89, 92

education industry

agents, 91

Australian International Education 2025 (AIE2025), 10, 24, 65, 91

borderless learning 24/7, 91–2

Colombia, 33

competing at scale, 91

Consortia report, 89, 91

Deep Dive, 10, 89

economic contribution, 88

enrolments and commencements, 88

exports, 88

Future Unlimited brand, 41, 90, 91, 149, 208

India, 43, 108

infrastructure projects, 92

international students, 10, 59, 88, 90, 91

investment, 92

Latin American market, 33

market growth, 88, 91, 92

Market Information Package (MIP), 89, 90, 92

online, in-market, blended learning, 43, 91–2

promotion, 88

Study in Australia, online marketing, 59, 90, 91

technology, 54, 88, 89, 92

Where to Compete? tool, 90

Efic. see Export Finance and Insurance Corporation

Ego Pharmaceuticals, 62, 63

Employee Assistance Program, 136, 145

employee census (APS), 143

employees. see staff

Enabling Growth and Innovation Fund, 90

energy consumption, 205, 207

Environment Protection and Biodiversity Conservation Act 1999, 205

environmental performance, 205–7

equity policy, 199

Ethics Committee, 124

Europe, 36–8

European Union (EU)

Australian exports, 46

FDI, 36, 37, 95

General Data Protection Regulation (GDPR), 134, 151

and UK relations, 36

Executive Committee, 124, 125, 126–9

executive education sector, 92

expenditure, 12

Export Council of Australia, 48, 62, 63, 64

Export Finance and Insurance Corporation (Efic), 48, 64

Export Market Development Grants Act 1997, 78, 79, 80, 125, 131, 133, 134, 206

Export Market Development Grants (EMDG) scheme

appeals, 78, 79

applicants rejected, 78

applications, 78

appropriation, 77

communication and promotion, 78

consultants, 78, 80

fraud, 78

funding, 77

payments, 72

performance, 10, 72–3

purpose, 72

Quality Incentive Program, 78

recipient profiles, 73–6

review, 78, 80

risk management, 78

service standards, 198

exporters

Austrade assistance, 49–58

awards, 60, 62–3, 64

categories, 45–6

exports

compositions, 46–7

destinations, 46, 47

growth, 46

external scrutiny, 134–5

EY, 110

EY-Parthenon, 91

F

Facebook, 60, 61, 90, 91

FermenTasmania, 116, 117

finance law noncompliance, 149

financial management, 149–53

Financial Management and Accountability Act 1997, 4

financial performance, 3, 13–14

financial services sector, 38, 46, 53, 95

financial statements, 159–94

fintech, 36, 53, 89, 99, 100

Fintech Masterclass, 53

First-Tier Services team, 9, 49

FlexeGRAPH, 84

food and agribusiness, 39–40, 41

Food Innovation Australia Limited, 86

foodtech, 84, 86

foreign direct investment (FDI). see also Northern Australia Investment Forum

achievements, 26, 93

ASEAN, 95

Austrade's role, 9, 25, 97–100

Canada, 95

China, 95

communication and policy work, 99

European Union, 36, 37, 38, 95

financial sector, 95

GDP percentage, 95

improvements wanted by investors, 101

industry sectors, 95, 96

infrastructure, 94, 95, 96, 97, 99, 101

Investment Award, 62, 63, 97

investment environment, 94

Investment Labs for staff, 100

investor familiarisation, 97

investors' risk perception, 101

inward investment outcomes, 95–6

Japan, 41

Korea, 42

and land tenure, 102, 103

manufacturing sector, 95

mining sector, 95

North America, 32–3, 96

for Northern Australia, 102–3

objective, 94

priority milestones, 97

priority sectors, 95, 96

promotion activities, 97, 99–100

ranking, 94

real estate sector, 95

regulatory efficiency, 101

source markets, 95, 96

stock of, 94, 95

tourism, 97

training courses, 100, 147

United States, 95

visa programs, 99–100

Foreign Investment Review Board, 99

foreign language capability, 147

foreign policy white paper, 2017, 10, 61, 66

Fortescue Metals Group, 61, 62

France, 36, 38, 61, 69, 105

fraud, 130

EMDG scheme, 78

Fraud Control Plan 2017–19, 130

Free Trade Agreement Training Provider Grant, 66, 81, 83

free trade agreements (FTAs), 79. see also under individual FTAs

Europe, 36

North Asia, 80

outreach program, 80

promotion and education, 9, 22, 23, 31, 60, 64, 66, 80–3

TradeStart, 9

freedom of information, 135

Freedom of Information Act 1982, 133, 135, 152

Freelancer.com, 79

Frost & Sullivan, 52, 92

functions, 2

funding, 12

Future Frigate Program, 37

Future Submarine Program, 37

Future Unlimited brand, 90, 91, 208

West Africa Education Exhibition, 41, 149

G

G'Day USA, 33

Geeves Effect, 116, 117

Germany, 36, 38, 61, 76, 105

GFG Alliance (GFG), 98

Ghana, 41

global financial crisis, 44

Global FoodTech Innovation Mission, 84, 86

Global News Digest, 133

Global Value Chain program, 35

global value chains, 50, 52

Globesmart, 145

#GoBeyond education campaign, 90

Gourmet Australia, 40

governance, 124–9

government

Austrade services to, 65–7

minister-led business missions, 66–7

new policy initiatives, 65–6

Greater China (regional group), 38–9, 95

gross domestic product (GDP) growth Australia, 94

Guide to Online Exporting, 54

H

Hawker Pacific, 52

health and medical, 38

technology, 41–2

highlights, iv

history, 4

Hong Kong, 38, 46, 52, 55, 71, 76, 95, 97, 102, 105

Horticulture Innovation Australia, 35

HSBC, 97

human resources management, 141–8

highlights, 135–6

priority areas, 135

Human Resources team, 135

Hurricane Harvey, 120, 121

Hydrogen Energy Supply Chain (HESC) project, 41

I

ICT strategic plan, 153

IFM Investors, 42

income, 12

Income Tax Assessment Act 1936

section 23AF exemptions, 54, 56

independent audits, 133–4, 200, 201

India, 58, 59, 61

air services negotiations, 29, 108

Australia Business Week, 10, 20, 66, 68–9, 149, 150

Australian Cyber Security Mission, 52

Australian exports, 46

education, 90, 102, 105, 108

Northern Australia investment, 102, 105, 108

tourism, 28, 105

trade relationship, 42–3

India Economic Strategy, 108

Indigenous Australian Government Development Program (IAGDP), 144

Indigenous land tenure, 102, 103

Indigenous Procurement Policy, 153

Indigenous staff, 138, 144

individual employment contracts, 143

individual flexibility arrangements, 141

Indonesia, 35, 59, 61, 69, 90, 102, 105

industry capability reports (ICRs), 53–4, 92, 97

information and knowledge management, 153–4

Information Commissioner, 134, 135

Information Publication Scheme, agency survey, 135

infrastructure, 35, 38, 39, 42, 68. see also tourism

foreign direct investment, 25, 26, 37, 41, 96, 97

Innovation and Science Australia (ISA), 65, 66

internal audit, 58, 129, 130, 150

International Civil Aviation Organization Air Services Negotiation Event (ICAN), 107

International Education Association of Australia, 90

International Education Marketing Forum, 65

international education sector. see education industry

International Monetary Fund (IMF), 44, 94

international students, 10, 59, 88, 90, 91

International Visitor Survey, 28, 105, 111

investment, 27, 32, 36. see also foreign direct investment (FDI)

Investment Award, 62, 63, 97

Investment Labs courses, 100

investor visa programs, 99–100

inward investment. see foreign direct investment (FDI)

IR Exchange, 100

Iran, 39

ISO 31000:2009 – Risk management, 129

Israel, 36, 95

Italy, 36

J

Japan, 23, 41, 46, 53, 59, 61, 80, 83.95, 96, 102, 105

Jawun APS Secondment Program, 144

Joint Committee of Public Accounts and Audit, 200

Joint Economic Committee, Australia – United Arab Emirates, 69

Joint Standing Committee on Foreign Affairs, Defence and Trade inquiry into access to free trade agreements by small and medium-sized enterprises, 70

Joint Standing Committee on Northern Australia inquiry into opportunities and methods for stimulating the tourism industry in Northern Australia, 70

Joint Standing Committee on Trade and Investment Growth inquiry into the trade system and the digital economy, 70

judicial decisions, 134

K

knowledge and information management, 153–4

Korea, 41–2, 61, 81

Korea–Australia Free Trade Agreement (KAFTA), 41, 81

L

land tenure and FDI, 102, 103

Landing Pads, iv, 3, 7, 32, 50, 83, 84

language capabilities, 147

Latin America, 33, 90

legal services, 151

legislation, 3, 133

letter to Minister, ii

Liberty House Group, 98

LinkedIn, 60, 61, 83

locations, 6–7, 9, 196–7

Lockyer Valley Growers, 81

Lürssen, 37

M

machine learning, 154

Malaysia, 35, 51, 79, 90, 105, 107

manufacturing sector. see advanced manufacturing

Market Action Plans project, 90

Market Information Package (MIP), 89

market plans, 132

market research, 208–10

media support, 59–60. see also social media

medicine (tropical) commercialisation, 103

Medline, 33

medtech sector, 36, 49. see also Australian Tropical Medicine Commercialisation grants program

mega-exporters, 45

memorandums of understanding

China National Tourism Administration, 110–11

Department of Defence, 52

Department of Foreign Affairs and Trade (DFAT), 30

METStech Passport exchange program, 33

Mexico, 32, 68, 69, 90

micro-credentials, 92

micro-exporters, 46

Middle East, 39–41

Milparanga leadership program, 144

mining and resources sector, 39, 42, 68, 95, 98, 105

mining equipment, technology and services, 33, 42, 49, 68

Minister for Defence, 67

Minister for Law Enforcement and Cyber Security, 85

Minister for Resources and Northern Australia, 102

Minister for Trade, Tourism and Investment, 3, 16, 20, 38, 59, 62, 63, 65–6, 67, 69, 82, 97.98, 102, 108, 114, 131, 150

Minister for Trade, Tourism and Investment's Investment Award, 62, 63, 97

Minister for Transport and Infrastructure, 108

minister-led business missions, 10, 66

ministerial directives, 206

ministerial responsibilities, 3

missions and events

inbound supported, 38

minister-led business, 10, 66

Monash University, 148

Mongolia, 41, 42

Morocco, 70

MTR, 38

multicultural access to services, 199

myLivewell app, 145

N

NAIDOC Week, 144

Nation Brand Advisory Council, 61, 62

National Disability Strategy 2010–2020, 145

National Innovation and Science Agenda, Global Innovation Strategy, 83–6

National Investment Advisory Board, 65

National Strategy for International Education 2025, 89

National Trade Working Group, 65

National Visitor Survey, 106, 111

Naval Group, 37

NEC Australia, 62, 97

network, 2–3, 6–7, 9, 32–3, 35–9, 40–3, 44, 196–7

New Delhi floods, 150

New South Wales Department of Industry, 56, 71, 100

New Zealand, 29, 32, 48, 105

Nigeria, 41, 149

noncompliance, finance law, 149

North America, FDI, 32–3, 96

North East Asia, 41–2

Northern Australia Infrastructure Facility, 102

Northern Australia Investment Forum, 10, 39, 70, 102, 150

Northern Territory Department of Trade, Business and Innovation, 71

Northrop Grumman, 85

notifiable data breaches scheme, 134

O

occupational health and safety. see work health and safety

Office of Legal Services Coordination, 151

Office of Northern Australia, 102

Offshore Patrol Vessels project, 37

online services, 54, 59–61. see also websites

operational planning, 131–3

organisational capability assessment, 4, 8, 64, 130, 135–6

organisational restructure 2017–18, 32, 36, 98, 130

matrix structure, 9

organisational structure, 5

outcome and program framework, 17

outcomes, expenses, 203–4

outlook 2018–19, 11, 12

overseas assignments (short-term), 147

overseas-engaged employees (OOEs)

employment framework review, 143

scholarships, 148

Overseas Property Office (DFAT), 150

Oyu Tolgoi mine, 42

P

Pacific, 36

Pacific Alliance, 32

Pakistan, 43

Papua New Guinea (PNG), 36

parliamentary committees' inquiries, 70

parliamentary inquiries and briefings, 70

partnership strategy, 9

partnerships framework, 11

passport services, 30, 118, 119, 120

People and Values Committee, 124, 125, 141

performance agreements, 146

performance management, 146

performance measurement, 199

performance pay, 143

Peru, 32

Peru–Australia Free Trade Agreement (PAFTA), 23, 32, 66, 80

Philippines, 35, 79, 90

Poland, 36

Polish defence modernisation program, 38

Portfolio Budget Statements 2017–18, 16–17, 18, 19, 31, 87, 118, 132

Positioning for our Future program, 135, 136

Power Ledger, 34

Premium Investor Visa (PIV) program, 4, 99

Prime Minister, 35, 65, 98

privacy, 134

Privacy Act 1988, 134

Privacy Commissioner, 199

procurement, 152–3

property management, 150

protectionism, 45

Public Governance, Performance and Accountability Act 2013, 3, 19, 129, 133, 149, 151, 152, 158

Public Governance, Performance and Accountability Rule 2014, 130

Public Service Act 1999, 3, 133, 143

Pulse survey, 143

purchasing, 151–2

purpose statement, 9

Purpose 1: Develop international markets

achievements, 31

analysis, 22–3

Outcome 1, 31

Outcome 1—Program 1.1: Promotion of Australia's export and other international economic interests, 32–71

performance criteria and results, 20–1

Outcome 1—Program 1.2: Programs to promote Australia's export and other international economic interests, 72–86

performance criteria and results, 22

Purpose 2: Promote international education

achievements, 87

analysis, 24

Outcome 1, 87

Outcome 1—Program 1.1: Promotion of Australia's export and other international economic interests, 88–92

performance criteria and results, 23–4

Purpose 3: Win productive foreign direct investment

achievements, 93

analysis, 26–7

Outcome 1, 93

Outcome 1—Program 1.1: Promotion of Australia's export and other international economic interests, 94–101

performance criteria and results, 25–6

Outcome 1—Program 1.2: Programs to promote Australia's export and other international economic interests, 102–3

Purpose 4: Strengthen Australia's tourism industry

achievements, 104

analysis, 28–9

Outcome 1, 104

Outcome 1—Program 1.1: Promotion of Australia's export and other international economic interests, 104–12

performance criteria and results, 27–8

Outcome 1—Program 1.2: Programs to promote Australia's export and other international economic interests, 113–17

Purpose 5: Help Australians with consular and passport services

Outcome 2—Program 2.1: Consular and passport services, 118–20

achievements, 118

analysis, 30

performance criteria and results, 29

purposes, 2, 19

PwC, 130, 151

Q

Qatar, 39, 41

Queensland Department of Agriculture and Fisheries, 81

Queensland Department of Innovation, Tourism Industry Development, 115

Queensland Minister for Innovation, Tourism Industry Development, 114

Queensland Tourism Tropical Cyclone Debbie Recovery Package, 114, 116

R

Regional Tourism Infrastructure Investment Attraction Strategy, 109

rehabilitation management system, 201

reporting framework, 16–18

Republic of Korea. see Korea

Resources Committee, 124, 125

revenue, 12

Review of Whole-of-Government Internal Regulation (Belcher Red Tape Review), 149

Rheinmetall, 37

risk management, 129–31

Rosetta Stone, 147

Russia, 36

S

Samsung Asset Management, 42

Samsung CT Corporation, 42

Saudi Arabia, 39, 41, 68

Saunders International, 36

scaleups, 35, 38, 50, 83, 84. see also Landing Pads

scholarships, 148

'Science Your Future' campaign, 35

security, 149–50

Security, Consular and Property branch, 149–50

Security Advisory Group, 124

Senate Economics References Committee, 131

Senior Executive Service (SES)

numbers, 140

profile, 141

remuneration, 142

Senior Investment Manager, Dubai, 40

Senior Officials Trade and Investment Group (SOTIG), 65

Senior Trade Commissioner, Houston, 120

service charter, 198–9

Service Improvement Study 2017–18, 3, 20, 21, 22, 23, 24, 57–8

Services and Technology Advisor, Sydney, 100

70:20:10 framework (capability), 146

short-term overseas assignments, 147

SIEMonster, 84

Significant Investor Visa (SIV) program, 4, 99–100

Singapore, 3, 32, 35, 48, 67, 71, 76, 95, 102, 147

Singapore Airshow, 52

Singapore–Australia Free Trade Agreement, 67

small and medium-sized enterprises (SMEs), 35, 48, 64, 91

exporters, 45

free trade agreements, 80–3

procurement, 152–3

Smart Cities Council Australia New Zealand, 37

social media, 60

Solomon Islands, 69

Solutions Developer, Canberra, 153

Sounds Australia, 33

South Asia, 42–4

South Australian Department of Trade, Tourism and Investment, 71

South Australian Minister for Trade, Tourism and Investment, 97

South Australian Tourism Commission, 97

South Korea, 41–2, 61, 81

Spain, 36, 37

Sprint to Landing Pad workshops, 84

SproutX, 35

Sri Lanka, 44

ST Engineering, 52

staff

achievement awards, 143–4

agreements, 141–3

communications, 132–3

diversity and inclusion, 11, 144–5

engagement, 143

Indigenous, 138, 144

leadership program, 145

lesbian, gay, bisexual, transgender and intersex, 144

location, 139

numbers, 136

overseas-engaged, 143

people with disability, 144

performance agreements, 132

performance pay, 143

salary ranges, 142

70:20:10 framework, 146

short-term overseas assignments, 147

statistical profile, 137–41

training and development, 100, 131, 144–5, 146–7, 148

turnover, 136

women's mentoring program, 145

staffing resources, 203–4

startups, 3, 33, 38, 50, 83, 84, 85, 89, 97. see also Landing Pads

State of the Service report, 145

Stay in Touch program, 133

STEM courses, 35

Stepping Into program, 144

Stone & Chalk, 53

Strategy and Business Transformation Office, 135

strategy 2018–22, 8

study assistance (staff), 147

Study in Australia, 59, 90, 91

survey of Australian Government payments to small business, 152

Sweden, 36

Switzerland, 36

T

Taiwan, 39, 95, 97, 102, 105

Tasmanian Department of State Growth, 63, 71

Tasmanian Tourism Growth Package, 116–17

tax exemptions, 54, 56

Team Defence Australia, 52

Thailand, 34, 35, 36, 46, 59, 79, 90, 105

Torres Strait Islander peoples. see Aboriginal and Torres Strait Islander peoples

total rewards benefits strategy, 143

tourism

access, 107–8

accommodation, 112

air services, 107–8

China, 29, 108, 110–11

direct tourism GDP, 105

earnings, 105

expenditure by tourists, 104, 105, 106

forecast on growth, 106, 107

infrastructure

FDI investment, 36, 54, 97

TDDI funding, 104, 113–14, 115, 116

markets, 105, 107, 108, 109, 110

performance of sector, 105

Queensland recovery package, 114, 116

research, 111

role of Austrade, 107, 108, 109

surveys, 105–6

Tasmanian growth package, 116–17

visa changes, 65, 66, 108, 110

visitor statistics, 10, 106–7, 108

workforce, 105

2020 Tourism Industry Potential target, 106, 107

Tourism Access Working Group, 65, 108

Tourism and Hospitality Labour and Skills Roundtable, 65

Tourism Australia, 33, 61, 97, 109, 111, 116

Tourism Demand-Driver Infrastructure (TDDI), 104, 113–14, 115, 116

Tourism Industry Potential, 2020, 106, 107

Tourism Investment and Regulatory Reform Report Card 2017, 109–10

Tourism Ministers Meeting, 65

Tourism Research Australia (TRA), 60, 111

forecasts, 28, 105

survey reports, 105–6

Tourism 2020 strategy, 10, 27, 28, 29, 65, 104, 106–7, 109, 113

Tourism 2020 Implementation Plan (2015–2020), 28

Trade and Investment Ministers Meeting, 60, 65

Trade Commissioner, Chennai, 43

Trade Commissioner Development Program, 148

trade development schemes. see Export Market Development Grants (EMDG) scheme

trade disputes, 44–5

TradeStart network

advisors, 55–7

FTAs, 9

network, 32, 56, 57, 80, 196–7

Trans-Pacific Partnership. see Comprehensive and Progressive Agreement for Trans-Pacific Partnership (TPP-11)

transformation plan, 8–9, 11, 12, 51, 132, 133, 136

Treasury, 99, 116

tropical medicine commercialisation. see Australian Tropical Medicine Commercialisation grants program

Turkey, 2, 119

Twitter, 60, 61, 83, 90

U

UK–Australia Fintech Bridge, 100

Unconscious Knowledge and Bias training, 144, 147

United Arab Emirates (UAE), 39, 40, 41, 69

United Kingdom, 36, 38, 46, 48, 61, 76, 95, 98, 105

United States, 32, 33, 51, 59, 61, 79, 90, 102, 105, 120

FDI, 95

market focus, 48, 75

missions to, 33, 49, 59, 65, 85, 97

University of Melbourne, 40

University of Sydney, 40

University of Technology, Sydney, 40, 62

University of Wollongong, 40

V

Values (APS), 11, 129

Verrency, 84

Victorian Department of Economic Development, Jobs, Transport and Resources, 71

videoconferencing, 206

VideoMyJob, 84

Vietnam, 35, 46, 90

visas

investors, 99–100

technology-based, 29

tourism, 108, 110

visitor economy. see tourism

visits, foreign government representatives, 39, 69–70, 86

W

waste, 206

water consumption, 206

websites, 2, 59, 60, 61, 78, 90. see also Study in Australia

WeChat, 39, 60

Weibo, 60, 90

whole-of-government

communication and policy, 99

digital priorities, 154

energy consumption, 205

Review of Whole-of-Government Internal Regulation, 149

SME engagement, 80

tourism promotion, 109

Why ASEAN and Why Now, 66

Whyalla Steelworks, 98

wine exports to China, 38

Winning Investment for Australia course, 100, 147

work health and safety, 145–6, 200–1

Work Health and Safety Act 2011, 145, 200, 201

workforce, 3, 136

capability development, 11, 146

foreign language capability, 147

OEE employment framework review, 143

workplace and environment, 141

workplace incidents, 201

Workplace Relations Committee, 124, 141

World Agri-Tech Innovation Summit, 50

World Bank Group, 97

world trade, 44. see also global value chains

Y

Yamaha Motor Ventures, 33

YouTube channels, 60, 90

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