Success story: Opengear

EMDG support enables Opengear to build aggressive international presence

OpengearFounded in 2004, Opengear designs, manufactures and delivers the most feature rich, cost effective, flexible solutions for secure remote infrastructure management. Opengear enables companies to access and manage virtually any electronic device on their network remotely and securely from anywhere, even if the network is down, to improve efficiencies and maximize business continuity.

Opengear has graduated from being supported by the Export Market Development Grants (EMDG) scheme to a business with $10 million in revenues, US and European branches, and 90 per cent export sales.

The company, which maintains its executive management and Research & Development teams in Brisbane, has received seven EMDG grants. This Austrade program aims to help Australian firms take their products and services to customers around the world.

Opengear Chairman Bob Waldie said the EMDG program had been a “great success”. “Opengear's sales have grown 40-50 per cent annually for each of the past three years,” he said.

”Now nearly 90 per cent of Opengear's sales are outside our Australian home turf.”

Mr Waldie said EMDG financial support had enabled Opengear to build an aggressive international trade show presence. “We’ve found tradeshows to be a key success factor in growing our export business,” he said.

“In October alone, Opengear was exhibiting at Interop in New York City, IT Expo in London and the Data Centre Dynamics show in Melbourne. In November, we had stands at Usenix LISA'13 in Washington, Cisco Live in Mexico and at Norway's largest IT fair, ATEA Community. Opengear has exhibited at many of these shows for years: In addition to new business, they provide a great opportunity to meet with customers and key technology and channel partners.”

As well as commercial success, Opengear regularly wins awards for its innovative designs.

Opengear CEO Rick Stevenson said EMDG support had played a key part in funding Opengear’s growth. “We are grateful to Austrade for those contributions,” he said.

“Although the grants have ended, we are at the point now where we are growing profitably with a strong positive EBIT. More than half our employees are now employed in our overseas offices.”