What is Austrade’s Tourism Major Project Facilitation service?

Increasing tourism investment is a key priority under the Australian Government’s Tourism 2020 strategy. Investment in new product is needed if we are to realise our potential of increasing overnight visitor expenditure to between A$115 billion to A$140 billion. As part of Tourism 2020, Tourism Ministers have committed to delivering better investment facilitation services and a simpler, more streamlined regulatory environment to help achieve this target.

The Tourism Major Project Facilitation (TMPF) service was developed for proponents of significant tourism investments. The TMPF service provides proponents with a central contact person in the Australian Government to help guide proponents through both Australian and State or Territory government approvals processes. The TMPF service will work in cooperation with Australian, State and Territory Government agencies to progress approvals in a streamlined and efficient manner.

Information on the facilitation service:

What are the benefits of the TMPF service?

Tourism investment projects often require multiple approvals from different agencies in different jurisdictions because of their location in areas of high natural amenity and their multi-use nature.

The TMPF service will case manage projects through Australian Government approvals processes. Working closely with State and Territory Government agencies, the TMPF service will save investors time and money by streamlining interactions with Australian Government approval agencies. This will ensure tourism projects that require approvals from both Commonwealth and state approving bodies can access an integrated investment facilitation service to minimise delays.

Under the TMPF service, significant tourism projects would be granted a case manager to:

  • identify the range of Australian Government approvals required
  • facilitate introductions and meetings with Australian Government approving agencies
  • provide support and expertise on government programs and processes
  • assist investors to access relevant Australian Government support programs
  • help broker solutions to problems that arise during the course of obtaining approvals


To enquire about the Tourism Major Project Facilitation service, please contact:
Ms Emma McDonald
Senior Investment Specialist
Tourism Major Project Facilitation Service
Email: emma.mcdonald@austrade.gov.au
Phone: +61 2 6272 6806