Tourism and Hospitality Labour and Skills Roundtable

In April 2016, Austrade established a Tourism Labour and Skills Roundtable (the Roundtable) to connect industry with government and help build a sustainable tourism workforce for the future. The Roundtable (who met for the fourth time on 28 March 2017) comprises of stakeholders from the Australian Government, state and territory governments, state tourism organisations and industry. The Roundtable is chaired by John Hart from Restaurant and Catering Australia.

Six working groups have been established within the Roundtable to focus on six key industry challenges or themes. The working groups are industry led or jointly led with the Australian Government. The Roundtable is currently considering a set of recommendations to address these key themes.

Theme 1

A stocktake of current initiatives undertaken by governments and industry and other resources for tourism and hospitality issues.

Note: The stocktake has been completed and is now a resource for the other working groups. This resource will potentially be made available to industry in the future.

Theme 2

Develop strategies for enhancing higher education, vocational education and training outcomes.

Theme 3

Develop strategies aimed at improving career perceptions and promoting tourism and hospitality industry career pathways.

Investigate how the tourism and hospitality industry can leverage innovation and technology to address labour and skills challenges.

Theme 4

Develop strategies to enhance the uptake of existing government and industry programs.

Develop strategies for the tourism and hospitality industry to harness alternative labour and skills sources including youth and mature-age workers.

Theme 5

Develop regional approaches to dealing with tourism and hospitality labour and skills issues.

Theme 6

Assess how the tourism and hospitality industry can build the pipeline of foreign workers by better utilising the permanent and temporary migration programs.


If you want to contribute to the work of the Roundtable, please contact us.