Address seasonal labour needs

Can’t find enough labour during the peak season? Does seasonality impact on your ability to hold on to workers in the low season? The following tools may assist.

Seasonal Worker Programme Trial for Accommodation Business

The Seasonal Worker Program (PDF, 325KB) helps accommodation businesses meet their seasonal labour needs through recruiting workers from the Pacific and Timor-Leste into low-skilled positions, where local labour cannot be sourced. As of 2 April 2015, Fiji joins the other nine participating countries of Kiribati, Nauru, Papua New Guinea, Samoa, Solomon Islands, Timor-Leste, Tonga, Tuvalu and Vanuatu. The Programme is currently available for accommodation businesses in Western Australia, Northern Territory, Kangaroo Island, Tropical North Queensland and the Whitsundays.

Over 60 people have been recruited to work with accommodation businesses as part of this Programme, and more are set to arrive soon. Businesses are benefiting from a highly efficient, motivated and reliable workforce, while workers benefit from the opportunity to earn good money which they can use to help their family and community back home.

Testimonials from Approved Employers demonstrate how the Programme has provided their businesses with a more stable and reliable workforce during peak seasons (see below for case studies) with some businesses increasing their uptake of workers each year. If you are an accommodation business in one of the trial regions, find out how to become an Approved Employer by visiting the Department of Employment website.

Labour Mobility

The impacts of housing affordability, transportation challenges for workers in the tourism and hospitality industry, cross-jurisdictional recognition of occupational certificates and migration are identified as consistent issues impacting labour and supply in TEP regions. In response, Austrade has made a submission to the Productivity Commission’s (PC) review into the barriers impacting geographic labour mobility in Australia highlighting evidence to emerge from the TEPs. The final report from the PC has been released. View Austrade’s submission.

Responsible Service of Alcohol Factsheet

For the first time, all states and territories have measures in place, or are introducing measures, to recognise interstate Response Service of Alcohol (RSA) certification. The Responsible Service of Alcohol FactsheetResponsible Service of Alcohol Factsheet (PDF, 207KB) highlights career opportunities for those with RSA certification that may be looking at moving interstate.

Resources developed through the Tourism Employment Plans (TEPs)

Case Studies