Recruit local workers
Having difficulty recruiting local workers into your business? Want to tap
into under-represented labour sources to fill your labour needs? The
following tools may assist.
Tourism Tribe is a digital training programme designed to increase the
tourism industry’s uptake of new technologies widely used in the
marketplace. One of the 65+ online modules is Clever Ways to Find Staff which can help businesses to better use
the internet and social media tools to recruit staff.
Tourism Tribe builds on the Tourism e kit, a popular program of e-business
tutorials developed by the Australian Tourism Data Warehouse (ATDW) several
years ago to help operators grow their online presence.
For further information visit
Support for employing mature-aged workers – Restart Wage Subsidy
The Restart Wage Subsidy delivers up to A$10,000 in funding to employers if
they hire a job seeker 50 years of age or older.
Eligible employers will receive A$3,000 after six months if they hire a
full-time mature age job seeker who has been unemployed and on income
support for six months. The employer will receive further payments over a
24-month period if the worker stays with that employer. Visit the
Department of Jobs and Small Business
website to find out how to access this programme to support your
Australian Apprenticeship Support Network
The Australian Apprenticeship Support Network (Apprenticeship Network)
provides services to support apprentices and employers throughout the
apprenticeship lifecycle. These services will assist employers recruit,
train and retain apprentices and aim to improve apprenticeship completion
Apprenticeship Network providers help employers navigate through
apprenticeship arrangements and ensure apprentices get the support they
need to compete their training through delivery of:
Universal services for all employers and apprentice, providing
essential administrative support, payment processing and regular
Targeted services for employers and individuals assessed as needing
additional support to complete the apprenticeship.
The new Apprenticeship Network replaced Australian Apprenticeships Centres
on 1 July 2015. For further information visit
jobactive is the Australian Government’s employment services system that
assists job seekers to find and keep a job and employers to find staff that
meet their business needs. A network of jobactive providers across
Australia will help employers:
Recruit staff for their business, at no charge. These organisations
will screen candidates and match employees to vacancies and provide
support while the new employee settles in.
Access relevant wage subsidies.
Employers can also choose to manage their own vacancies online at
www.jobactive.gov.au. The jobactive Employer App also allows employers to create and manage
vacancies, find potential candidates and find jobactive providers, and is
available through iTunes and Google Play.
Employers can speak to a jobactive provider directly if they need help with
recruitment. Go to
to find your local jobactive provider.
Resources developed through the Tourism Employment Plans (TEPs)
HR Health Check
This HR health check is a handy checklist of Human Resource Management
procedures that address some of those issues you may have when recruiting
and managing new employees. It will support you by helping to identify
where you could improve in the recruitment process.
HR health check factsheet (PDF, 195KB)
Employing outside the box
The below factsheets outline the options that you can consider to recruit
workers that you may not have thought of before. This includes programmes
that encourage and support the hiring of mature age workers, youth, people
with a disability and the long-term unemployed.
Red Centre Factsheet (PDF, 297KB)
Mornington Peninsula and Phillip Island Factsheet (PDF, 241KB)
Kangaroo Island Factsheet (PDF, 369KB)
Tropical North Queensland Factsheet (PDF, 334KB)
Employing Indigenous Workers
These factsheets provide information on existing programmes (both national
and region) that will help you to effectively employ Indigenous workers.
Red Centre (PDF, 352KB)
Tropical North Queensland (PDF, 501KB)
Creating a Region of Choice
These factsheets will outline some key strategies that your region can implement to be attractive to potential workers and become a region of choice for future employees.
Kangaroo Island Factsheet (PDF, 508KB)
Tropical North Queensland Factsheet (PDF, 469KB)
Broome Schools Outreach Program
Outreach programs have been developed in Broome to help attract and recruit
school students to the hospitality and tourism industries. Read through
this case study to learn more about these programmes and how the initiative
is working for Broome.
Broome schools outreach program Factsheet (PDF, 298KB)