Recruit local workers

Having difficulty recruiting local workers into your business? Want to tap into under-represented labour sources to fill your labour needs? The following tools may assist.

Tourism Tribe

Tourism Tribe is a digital training programme designed to increase the tourism industry’s uptake of new technologies widely used in the marketplace. One of the 65+ online modules is Clever Ways to Find Staff which can help businesses to better use the internet and social media tools to recruit staff.

Tourism Tribe builds on the Tourism e kit, a popular program of e-business tutorials developed by the Australian Tourism Data Warehouse (ATDW) several years ago to help operators grow their online presence.

For further information visit

Support for employing mature-aged workers – Restart Wage Subsidy

The Restart Wage Subsidy delivers up to A$10,000 in funding to employers if they hire a job seeker 50 years of age or older.

Eligible employers will receive A$3,000 after six months if they hire a full-time mature age job seeker who has been unemployed and on income support for six months. The employer will receive further payments over a 24-month period if the worker stays with that employer. Visit the Department of Jobs and Small Business website to find out how to access this programme to support your recruitment needs.

Australian Apprenticeship Support Network

The Australian Apprenticeship Support Network (Apprenticeship Network) provides services to support apprentices and employers throughout the apprenticeship lifecycle. These services will assist employers recruit, train and retain apprentices and aim to improve apprenticeship completion rates.

Apprenticeship Network providers help employers navigate through apprenticeship arrangements and ensure apprentices get the support they need to compete their training through delivery of:

  • Universal services for all employers and apprentice, providing essential administrative support, payment processing and regular contact; and
  • Targeted services for employers and individuals assessed as needing additional support to complete the apprenticeship.

The new Apprenticeship Network replaced Australian Apprenticeships Centres on 1 July 2015. For further information visit


jobactive is the Australian Government’s employment services system that assists job seekers to find and keep a job and employers to find staff that meet their business needs. A network of jobactive providers across Australia will help employers:

  • Recruit staff for their business, at no charge. These organisations will screen candidates and match employees to vacancies and provide support while the new employee settles in.
  • Access relevant wage subsidies.

Employers can also choose to manage their own vacancies online at The jobactive Employer App also allows employers to create and manage vacancies, find potential candidates and find jobactive providers, and is available through iTunes and Google Play.

Employers can speak to a jobactive provider directly if they need help with recruitment. Go to to find your local jobactive provider.

Resources developed through the Tourism Employment Plans (TEPs)


  • HR Health Check

    This HR health check is a handy checklist of Human Resource Management procedures that address some of those issues you may have when recruiting and managing new employees. It will support you by helping to identify where you could improve in the recruitment process.

    HR health check factsheet (PDF, 195KB)

  • Employing outside the box

    The below factsheets outline the options that you can consider to recruit workers that you may not have thought of before. This includes programmes that encourage and support the hiring of mature age workers, youth, people with a disability and the long-term unemployed.

    Red Centre Factsheet (PDF, 297KB)

    Mornington Peninsula and Phillip Island Factsheet (PDF, 241KB)

    Kangaroo Island Factsheet (PDF, 369KB)

    Tropical North Queensland Factsheet (PDF, 334KB)

  • Employing Indigenous Workers

    These factsheets provide information on existing programmes (both national and region) that will help you to effectively employ Indigenous workers.

    Red Centre (PDF, 352KB)

    Tropical North Queensland (PDF, 501KB)

  • Creating a Region of Choice

    These factsheets will outline some key strategies that your region can implement to be attractive to potential workers and become a region of choice for future employees.

    Kangaroo Island Factsheet (PDF, 508KB)

    Tropical North Queensland Factsheet (PDF, 469KB)

Case Studies

  • Broome Schools Outreach Program

    Outreach programs have been developed in Broome to help attract and recruit school students to the hospitality and tourism industries. Read through this case study to learn more about these programmes and how the initiative is working for Broome.

    Broome schools outreach program Factsheet (PDF, 298KB)