How do I report an ADS tour related issue?

Austrade in partnership with our compliance monitoring agency, EY work hard to ensure the integrity of the ADS scheme. It is important to us that operators involved in the scheme are professional, adhere to the ADS Code of Business Standards and Ethics and comply with all laws and regulations.

If you wish to report an incident or individual that you believe is not abiding by the ADS Code of Business Standards and Ethics, please complete the below form. Please include as much detail and information as possible. Please be aware that we may contact you for further information in regards to the incident.

If you have any supporting evidence that is relevant to this report (photographs, emails, etc.), please ensure you attach them to the report.

If you would like to report an individual that you believe is in breach of their visa conditions, please direct your enquiries to the Department of Home Affairs.

If you would like to report a business that you suspect are not complying with Australian competition, fair trading, and consumer protection laws, please direct your enquiries to the Australian Competition & Consumer Commission.

In accordance with the Privacy Act 1988, information about the progress or outcome of any possible investigation cannot be provided. Austrade will not contact you any further unless more information is required.

Incident reporting form

Was the incident resolved?* - required
Was this incident related to* - required
 

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