New training course for Chinese freelance tour guides
Austrade is working in partnership with TAFE NSW to deliver a new and unique training opportunity - Business Essentials for Tour Guides – for freelance guides that provide services for Chinese-speaking visitors to Australia.
The program has been developed to increase participants’ knowledge in fundamental business areas in Australia including contracts, negligence, competition and consumer law, financial management, and insurance.
Each workshop provides participants with support and advice to manage their business operations and deliver safe, high-quality tourism experiences for the Chinese inbound tourism market.
The ‘Business Essentials’ program for freelance Tour Guides was developed to fill an identified gap following the Excellence in China Inbound Tour Guide Education (EXCITE) program. EXCITE, delivered by TAFE NSW in partnership with the Australian Tourism Export Council and funded by Austrade, focussed on enhancing participants’ skills and knowledge to increase the long-term professionalism of the Chinese tour guide market, and ultimately the quality of service they provide.
Sessions were delivered in Melbourne, Sydney, Brisbane, Gold Coast, and Cairns to increase the reach of the program across these key Chinese visitor markets. The final session will take place in Sydney on 12 April 2018.
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China-Australia Tourism Dialogue 2017 held in Beijing
On 29 August 2017, Austrade attended the sixth annual China-Australia Tourism Dialogue in Beijing, hosted by the China National Tourism Administration (CNTA).
The Australian delegation was led by Dan Williams (a/g General Manager, Tourism Division) and included representatives from the Department of Foreign Affairs and Trade, Tourism Australia, and the Department of Immigration and Border Protection.
The Dialogue provides a forum for representatives from both the Australian and Chinese governments to discuss tourism matters of mutual interest.
The Dialogue this year included an update on tourism and related policies, such as Tourism 2020, tourism research initiatives, the China Destination Development Mission on 13-15 September, and enhancements to visa processing. The dialogue also included a discussion on initiatives under the China-Australia Year of Tourism and the Approved Destination Status scheme.
At the meeting, the CNTA reiterated their positive views on the administration of the Approved Destination Status scheme, progress on the Year of Tourism to date and broader cooperation on tourism matters.