Reporting fraud against Austrade

Fraud against Austrade may be perpetrated by internal staff and contractors (internal fraud), members of the public (external fraud), or acts of collusion between both internal and external parties. Fraudulent activities impacting on Austrade may include the following things:

  • theft
  • accounting fraud (false invoices, misappropriation etc.)
  • unlawful use of, or obtaining property, equipment, material or services
  • causing a loss, or avoiding and/or creating a liability
  • providing false or misleading information to the Commonwealth, or failing to provide information where there is an obligation to do so
  • misuse of Commonwealth assets, equipment or facilities
  • making, or using false, forged or falsified documents
  • wrongfully using Commonwealth information or intellectual property
  • bribery, corruption or abuse of office
  • relevant bankruptcy offences
  • any offences of a like nature to those listed above.

Should you wish to report an allegation or suspicion of fraud against Austrade, you are encouraged to provide as much information as you can about the circumstances surrounding the matter in question. Austrade is committed to protecting the confidentiality of everyone who reports suspected fraud against Austrade. Leaving your name and contact details are not necessary; however, it does help to investigate your allegations and suspicions. Austrade is subject to the Privacy Act 1988 and the Australian Trade Commission Act 1985 which require that all confidential information remain protected. As such, all records will be held securely and no information will be passed on to other departments or agencies except as privacy laws allow.

Austrade General Fraud Hotline

The General Fraud Hotline is provided for those who wish to confidentially report allegations or suspicions of fraud against Austrade and its operations within Australia and overseas. Should your suspicions relate to the Export Market and Development Grant Scheme (EMDG), you are encouraged to report directly to the EMDG Fraud Hotline. We do not deal with domestic fraud. If you are a victim, witness or have suspicions relating to domestic fraud, find where to report fraud on Commonwealth Fraud Prevention Centre.

  1. Telephone the General Fraud Hotline on (02) 9392 2807
  2. Email
  3. Send a letter to:
    Chief Legal Counsel
    GPO Box 2386
    Canberra, ACT, 2601

Austrade EMDG Fraud Hotline

The EMDG Fraud Hotline is provided for those who wish to confidentially report suspected fraud against the Export Market Development Grants scheme.

  1. Telephone the EMDG Fraud Hotline on Free Call 1800 006 352
  2. Email
  3. Send a letter to:
    The Manager
    Special Investigations Unit
    GPO Box 5301
    Sydney NSW 2001

Please note the below, if you are looking to report fraud that does not have any relation to Austrade:

  • individuals or businesses making enquiries about, or reporting possible breaches of, the Australian Consumer Law, are directed to make a report to the Australian Competition and Consumer Commission (ACCC) Infocentre (via the appropriate web form or the Infocentre phone line 1300 302 502), and
  • individuals or businesses making reports of a scam, may use Scamwatch’s online form -