Health and aged care to Hong Kong
Trends and opportunities
Hong Kong has the second-fastest ageing population in Asia. There are
currently about 1.12 million people aged 65 or above in Hong Kong, meaning
that one in seven people is an elderly person. This figure will rise to
2.28 million in 2034 and a further 2.58 million in 2064, translating into a
ratio of one to three in both years (Source: Census and Statistics Department, Hong Kong Special
Mid-year Population for 2016, August 2016).
Continuing improvement in life expectancy contributes to the increasing
proportion of older people in the total Hong Kong population. Life
expectancy for Hong Kong’s women and men is high. The average lifespan for
women is 87.7 years and men on average can expect to live to 81.7 (Source: Department of Health, Hong Kong Special Administrative Region,
Health Facts of Hong Kong, 2018).
Apart from an increasing number and proportion of older people in the total
population, there is also a higher incidence rate of chronic diseases and
physical deterioration amongst older people in recent years. This
increase in the number of the frail and elderly is resulting in rising demand
for consumer health, medical devices and aged cared related products and
Care homes for the aged is one major part of Hong Kong's elderly care
services. Hong Kong’s community and elderly home care services are usually
provided by NGOs who are heavily subsidised by the government.
With the chronic shortage of subsidised care home places, elderly people
have to wait a long time for a vacancy. The government has been urged to
provide more subsidised places to meet rising demand. Currently, the
waiting time for subsidised residential care services is more than three
years. By August 2018, there were 39 950 elderly waiting for various types
of subsidised care homes - care and attention homes for the more mobile
elderly and nursing homes for those in need of full-time care (Source: Social Welfare Department, Hong Kong Special Administrative
Overview of Residential Care Services for Elders, August 2018).
Also, as the Hong Kong population becomes more affluent, discerning
middle-income locals are willing to pay for quality and innovative health
products. In view of the busy lifestyles of most Hong Kong people and their
rising health consciousness, people are increasingly keen to invest in
medical and healthcare consumables to monitor their health and enhance
their overall well-being. This is leading to a rise in demand for
age-related health products.
Hong Kong is facing the challenges posed by a rapidly ageing population.
The demand for senior-specific residential care services has pushed this
market into high gear.
Over the years, the Australian Council on Healthcare Standards (ACHS) has
been providing consulting services to hospitals in Hong Kong and Macau, and
has accredited most of the hospitals in Hong Kong. Thomson Adsett, an
Australian architectural firm focusing on aged care facilities, also
provides extensive consulting services and training to the Hong Kong
government and developers.
A number of Hong Kong initiatives and emerging trends / consumer needs
present multiple opportunities to Australian firms. These include:
Hong Kong 10-Year Hospital Development Plan: Carried out by the Hospital
Authority of Hong Kong, comprising of 18 major capital works projects, it
will be a HK$200 billion plan implemented over the next 10 years. The
Hospital Authority is aiming to bring new international benchmarking standards and seeks international expertise in hospital architectural and
design firms and healthcare planners.
Enhanced quality of publicly and privately-run care homes for the growing
number of seniors who are more educated and financially capable.
International benchmarking and accreditation standards will be needed to
enhance the quality of residential care services. More stringent
requirements and regulatory frameworks can help govern the operation and
management of aged care homes.
Smart homes for the elderly with smart appliances and healthcare: There
is a general preference amongst elderly people to remain living in their
own home in Hong Kong, rather than being institutionalised. Making use of
technology can enhance the quality of living for the elderly by deploying
smart health and safety devices into the home. Such devices include fall
detectors, home monitoring IP cameras, panic buttons and flood sensors.
Assisted living housing: to integrate conventional housing and care under
one roof is an emerging trend. The Hong Kong Housing Society is a pioneer
in this area of development. Opportunities in assisted living housing are
expected to arise in special architectural design for this type of compact
Government funding for gerontechnology: The Chief Executive announced in
the 2017 Policy Address that the Hong Kong Government would fund HKD$1
billion to promote gerontechnology and subsidise elderly service units to
trial and procure technology products.
Government budget commitment to innovation, healthcare and technology: As
part of the 2018 Budget, the Hong Kong Government has earmarked HKD$50
billion to invest in innovation.
HKD$10 billion will be allocated to establish two Technology Research
Clusters on healthcare technologies and on AI and robotics technologies.
The aim of these clusters is to attract the world’s top scientific research
institutions and research enterprises to conduct more midstream and
downstream R&D projects in collaboration with local universities and
scientific research institutions. The overall goal is to pool and nurture
more technology talent in Hong Kong.
HKD$20 billion will be allocated to support the first phase of the Hong
Kong-Shenzhen Innovation and Technology Park in the Lok Ma Chau Loop. The
funding will go towards the park’s site formation, infrastructure,
superstructure and initial operation.
HKD$10 billion will be dedicted to the Innovation and Technology Fund
(ITF). It is anticipated that the demands for fund will continue to rise.
The ITF will ontinue to support applied R&D work in Hong Kong with the
Innovation and Technology Fund for Better Living: The Government has also
committed HKD$500 million for this fund, which supports innovation and
technology projects that address the needs of specific community groups in
health, education, daily living and more. Approved projects include the
development of mobile applications designed to encourage the elderly to
practice qigong, assist with rehabilitation, and provide health management
Australia’s health care sector and capabilities in aged care are highly
regarded in Hong Kong. There are opportunities for Australian companies
that can leverage this strong reputation while offering consumer health
products, medical devices and aged care-related services. Examples include:
- Education and training: there is always a shortage of non-professional or
general frontline workers across the aged care sector. The demand for
skilled health and care worker training is strong given the limited
education options for the domestic aged care labour market. There are also
limited and competitive places in local universities for allied health
sciences education programs such as physiotherapy, occupational therapy,
optometry, etc. There are organisations who are actively promoting
Australian standard training and train the trainer programs in Hong Kong.
The Royal District Nursing Service is one of the leading Australian
suppliers of aged care services and training has set up a JV in Hong Kong
to train the Hong Kong aged care workers and provide home-care services to
Aged care industry qualification framework: The Hong Kong Qualification
Framework Secretariat started to develop the vocational qualification
framework for the aged care industry drawing on the Australian
Qualification Framework as a model to guide this development.
Consumer health, aged care-related products and medical devices are also
in demand, these include:
Hospital furniture: beds, mattresses, stretchers trolley
- Hospital medical devices: artificial limbs and orthopaedic products
Mobility aids and rehabilitation equipment: walking aids, wheelchairs,
special step and chair
Medical and healthcare consumables: body temperature, blood pressure,
blood glucose monitoring devices
Consumer health and OTC pharmaceuticals: joint and bones dietary
supplement and vitamins and nutritional milk powder for adults
Healthcare digital products: smart wearables, e-Smart health app,
electronic medical records
Competition for consumer health products is fierce as the Hong Kong market
is highly fragmented and saturated with products from a wide array of
suppliers in China, Japan, Europe and the United States.
The medical device market is very competitive with little product
differentiation between brands. Some international brands have dominated
the domestic market for years.
In terms of aged care home governance, management and accreditation
services and training, Australian service providers are perceived to be of
high quality and would be readily accepted in the market.
Tariffs, regulations and customs
There are no tariffs in Hong Kong on imported consumer health and medical
As for health supplement products, only pharmaceutical products are
required to be registered with the Department of Health in accordance with
the Pharmacy and Poisons Ordinance Cap 138. In general, products carrying
‘medicinal’ claims fall within the meaning of pharmaceutical products and
need to be registered. For more information about registration for
pharmaceutical products, please visit the
Hong Kong Department of Health.
In terms of medical devices, regulation is very stringent. Medical devices
are classified according to the risk level associated with their intended
use. In general, the risk level depends on the design of a medical device
as well as its intended use. For details, please refer to Classification Rules of Medical Devices. For more information about the regulation on medical devices in Hong
Kong, please visit the Medical Device Control Office.
Marketing your products and services
The most effective way for consumer health products to enter the market is to work with local distributors or agents, who normally contribute not only to the sales and marketing, but most importantly to brand building activities and sustainable development of the brand in the market.
For medical devices, customer service and assurance of technical support is considered critical. The most common means of entry is also through an agent or distributor.
Direct selling to aged care facilities is not recommended unless the company has an established office in Hong Kong. The most important qualities for aged care related products are:
- ease of operation
- high-quality after-sales service.
In Hong Kong, there is a shortage of technical support specialists, so companies that can provide long-term training and technical support services will be received more favourably.
For training, accreditation and consultancy services to seniors living projects, in-market representation is highly preferable or at least stable arrangements with a local partner.
A local presence is also highly preferable (at least for the life of the project) for companies aspiring to work with investors to develop aged care and senior living projects in China.
The major retail distribution channels for consumer health, aged
care-related products and medical devices include:
Links and industry contacts
Census and Statistics Department
Department of Health
Federation of Medical Societies of Hong Kong
Hong Kong Association of Gerontology
Hong Kong Elderly Commission
Hong Kong Health Food Association
Hong Kong Medical Association
Hong Kong Social Welfare Department
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