Security and health

The Department of Foreign Affairs and Trade’s Smartraveller site provides advice for business travellers and tourists going to New Zealand. This is regularly updated, and should be checked before planning travel.

It is strongly recommended that Australian travellers take out comprehensive travel insurance that will cover any overseas medical costs, before their departure. They should confirm that their insurance covers them for the whole time they will be away and check what circumstances and activities are / are not included in their policy.

It is also recommended that Australian travellers consult Smartraveller to provide greater protection in case of an emergency.


New Zealand is an agricultural nation and therefore biosecurity (quarantine and border control of products coming into the country in shipments or with travellers) is critically important. All visitors’ luggage is now checked by X-ray and sniffer dogs are used at international airports.

It is very important to check before bringing food or other potentially hazardous items into New Zealand. For more quarantine information, visit the Ministry for Primary Industries.


Australian passport holders are covered for health services (excluding dental and GP visits) through a reciprocal health care agreement between Australian and New Zealand governments. However, full travel insurance is recommended.

Sanitation standards are equivalent to Australia. The quality of town water supplies are excellent and tap water is safe to drink.

The following places must be smokefree at all times:

  • the buildings and grounds of schools and early childhood centres
  • indoor areas of ‘licensed premises’ and ‘workplaces’ – which includes bars, restaurants, cafés, sports clubs and casinos, offices, factories, warehouses and work canteens.

In an emergency, dial 111 anywhere in New Zealand from any phone without charge.