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FAQs

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Frequently asked questions

Browse through the following FAQ categories to find answers to commonly raised questions. Further down the page you can find information on how our partners can also assist you.

Exporting Basics

  • Where can I learn about export and import procedures?
  • Where can I find Australian suppliers to fulfil an export order?
  • What are Incoterms?

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Market & Industry Information

  • Where do I obtain trade statistics?
  • How do I determine that the overseas enquiry I received is legitimate?
  • I want to export honey. How do I go about this?

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Rules, Regulations & Permits

  • Do I need a permit to export goods out of Australia?
  • What is a Certificate of Origin?
  • Can you help me import products into Australia?

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Banking & Finance

  • Can Austrade assist in conducting due diligence on a potential importer overseas?
  • How can I find the applicable duty & taxes in an overseas market?
  • What do I do if I fall into a commercial dispute with my buyer/distributor in an overseas market?

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Grants & Programs

  • Does Austrade provide financial assistance for exporters?
  • How can Austrade help businesswomen in exporting?
  • How do I learn more about the Landing Pads program and apply?

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Tourism Resources

  • Australian Destination Scheme FAQs
  • Find out about Tourism 2030
  • Learn about working with China

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Investment

  • Find out about Foreign Direct Investment
  • Read the latest Guide to Investing
  • Discover Australian Industry Capabilities

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Education Data

  • Get the latest International Education Data
  • Market Information Package FAQs
  • Find out about studying in Australia

Read more

Our Partners are ready to assist you

  • Organisations and websites that provide services for exporters
  • Sourcing products from overseas
  • Translator and interpreter services
  • Import products into Australia
  • Trade statistics
  • Visa for overseas travel

Austrade export services

The new Austrade experience gives you access to services on demand to take the next step in your export journey and go further, faster.

export.business.gov.au

Austrade export services on phone, laptop and tablet

Site Information

Australian Government - Australian Trade and Investment Commission logo

The Australian Trade and Investment Commission (Austrade) is the Australian Government’s international trade promotion and investment attraction agency. We generate market information and insights, promote Australian capability, and facilitate connections through our extensive global network.

In the spirit of reconciliation we acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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