COVID-19: get the latest updates

COVID-19: get the latest updates

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FAQs

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GET HELP

Browse through the following FAQ categories to find answers to commonly raised questions. Further down the page you can find information on how our partners can also assist you. We encourage you to provide feedback via the on page polls to help us improve this service.

Exporting Basics

  • Where can I learn about export and import procedures?
  • Where can I find Australian suppliers to fulfil an export order?
  • What are Incoterms?

View all

Market & Industry Information

  • Where do I obtain trade statistics?
  • How do I determine that the overseas enquiry I received is legitimate?
  • I want to export honey. How do I go about this?

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Rules, Regulations & Permits

  • Do I need a permit to export goods out of Australia?
  • What is a Certificate of Origin?
  • Can you help me import products into Australia?

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Banking & Finance

  • Can Austrade assist in conducting due diligence on a potential importer overseas?
  • How can I find the applicable duty & taxes in an overseas market?
  • What do I do if I fall into a commercial dispute with my buyer/distributor in an overseas market?

View all

Grants & Programs

  • Does Austrade provide financial assistance for exporters?
  • How can Austrade help businesswomen in exporting?
  • How do I learn more about the Landing Pads program and apply?

View all

Tourism Resources

  • Australian Destination Scheme FAQs
  • See the Tourism 2020 Policy
  • Learn about working with China

Read more

Investment Info

  • Find out about Foreign Direct Investment
  • Read the latest Guide to Investing
  • Discover Australian Industry Capabilities

Read more

Education Data

  • Get the latest International Education Data
  • Market Information Package FAQs
  • Find out about studying in Australia

Read more

Our Partners are ready to assist you

  • Organisations and websites that provide services for exporters
  • Sourcing products from overseas
  • Translator and interpreter services
  • Import products into Australia
  • Trade statistics
  • Visa for overseas travel

EXPORT SERVICES

Be the first to try the next generation of Australian export services

Find export markets - BETA

Know which market has the most potential for your business? You may be surprised which is best for you. Find out now!

Go to find export markets

Export market profiles - BETA

Access insights about your industry’s trending export markets. Take the next step and expand your business overseas.

Go to export market profiles

Contact us

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Acknowledgement of Country

In the spirit of reconciliation we acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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The Australian Trade and Investment Commission (Austrade) is the Australian Government’s international trade promotion and investment attraction agency.

We generate market information and insights, promote Australian capability, and facilitate connections through our extensive global network.

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