FAQs

Are there other organisations and websites that provide services and information for exporters?

Australian Wine and Grape Authority (Wine Australia) is the Australian Government authority responsible for the promotion and regulation of Australian wine and brandy, under the provisions of the Australian Wine and Brandy Corporation Act, 1980.

Can Austrade assist in conducting due diligence on a potential importer overseas?

Most Australian exporters rely on agents and distributors in international markets and it is important to check the credibility and track record of potential partners.

Can Austrade help me source products from overseas?

Austrade is the Australian Government’s Export, Education and Foreign Investment promotion agency. Our charter excludes facilitation of foreign imports into Australia.

Can you help me import products into Australia?

Austrade is the Australian government’s trade and investment development agency, and has no involvement in the import process into Australia.

How can I find the applicable duty & taxes in an overseas market?

You will need the Harmonised Tariff Code (HTC) to search for import tariffs on the World Trade Organisation website. If you don’t have the HTC, this can be obtained by contacting Department of Immigration and Border protection on 1800 053 016.

How can I invest in Australia?

The Australian Government welcomes foreign investment. Companies from around the world have made the decision to invest in Australia and benefit from Australia’s sophisticated infrastructure, skilled workforce and continued strong economic performance.

How do I determine that the overseas enquiry I received is legitimate?

Scams usually follow a pattern – contact is made via the internet, an order for a large amount of product is quickly agreed to, and the buyer wishes to pay via credit card or have the exporter visit them in-country.

How do I export agricultural products such as meat, eggs, seafood, dairy products, organic products, grains, plant products and fresh fruit and vegetables?

Some specific agricultural products have legal and administrative requirements for export.

How do I find a customs broker or freight forwarder in Australia?

The Customs Brokers and Forwarders Council of Australia Inc. (CBFCA) is Australia’s leading peak national body represents members interests in international trade logistics and supply chain management service provision