Coviu – Breaking down barriers to healthcare access through video consultations
Coviu – Breaking down barriers to healthcare access through video
Coviu believes telehealth is the only way to meet the future healthcare
needs of an increasingly ageing and digitally enabled population. It is
also passionate about breaking down healthcare barriers and enabling
equitable healthcare access.
The startup offers software that allows healthcare providers to
effortlessly implement telehealth into their practice, empowering them with
in-call clinical tools for diagnostics and treatment.
Overcoming barriers to healthcare access
Video calls have become a standard way of doing business in corporations.
Yet when it comes to health, patients still need to see providers in
person, which places a large burden on many people.
For example, people living in rural and remote areas are significantly
disadvantaged when it comes to healthcare access. Similarly, the elderly,
disabled and otherwise immobile individuals struggle to make it to physical
appointments. Taking time out for medical appointments can also challenge
busy families and professionals.
Making video visits a reality
Fortunately, a large number of traditional face-to-face visits can be
provided online. Coviu’s telehealth software allows clinicians to do this
in a digital setting that mimics brick-and-mortar clinics.
Coviu’s solution was the result of research into telehealth delivery
platforms conducted by Australia’s national science agency CSIRO and
Data61, the agency’s data sciences arm. Researchers worked with clinicians
and healthcare businesses to develop the software.
Coviu’s telehealth solution fits seamlessly into businesses of all sizes,
and integrates with calendars and practice management software. It works on
any device and is browser-based, meaning neither the clinician nor the
patient has to install anything. The platform has hosted over 100,000
client calls and has surpassed 10,000 monthly consultations.
In 2019, Coviu partnered with Healthdirect, the Australian
Department of Health’s health information and advice service, to power its
video calls. This led to the creation of a new enterprise product with
improved real-time workflows designed to mimic physical clinics. There is
an on-demand call waiting area for patient triage, assessment and
Numerous clinical studies
support the effectiveness of Coviu telehealth software, which routinely
achieves comparable outcomes to traditional face-to-face care.
The majority of Coviu’s customers are Australian; however, the company has
pockets of users in the US, the UK, India, New Zealand, Singapore and
South Africa. Following its partnership with Healthdirect and continued
success in the Australian market in 2019, Coviu is planning to expand into
the US soon.
Coviu is in the process of developing clinical tools using artificial
intelligence, to give clinicians more capabilities in a video call. For
example, its PhysioROM project for remote assessment of range-of motion is
currently going through clinical trials.
The company has also announced integration plans with Australian digital
healthcare company ResApp,
which offers technology that clinically diagnoses respiratory illnesses by
assessing cough sounds.
Find out more about Coviu.