Indian software provider unveils fresh data centre in Australia
06 Mar 2018
Freshworks, an Indian software-as-a-service (SaaS) provider, has opened its
first Asia-Pacific data centre to meet clients’ data sovereignty and
The new data centre is located in Sydney, where Freshworks’ Australian
sales office is also located. The Sydney office, which opened in 2015,
employs approximately 30 staff members and services approximately 8,000
clients in Australia and New Zealand, according to
The data centre will allow for data storage in Australia, allowing for
faster data transfer and lower latencies for their users. In an interview
The Australian, Girish Mathrubootham, founder and CEO of Freshworks, says Australia
presented ‘healthy competition in the cloud business software space, but
his company was performing well and had doubled its customer base in just
Freshworks’ Australian data centre is its fourth globally, adding to other
centres in the US, Ireland and Germany.
According to Frost & Sullivan, Australia’s data centre services market
is predicted to grow at a compound annual growth rate of 12.4 per cent to
2022, reaching over A$2 billion.
Founded in Chennai, India in 2010, Freshworks (formerly Freshdesk)
is one of India’s first tech “unicorns” – a billion-dollar high-growth
startup. Its business SaaS includes CRM, IT service management, customer
support, call centre support and customer messaging applications.