Jessica Hamilton is the General Manager for Digital Innovation and Client Development (acting) at the Australian Trade and Investment Commission (or Austrade). Austrade is the Australian Government agency responsible for promoting Australia’s ideas, innovation and capability internationally and creating trade and investment outcomes for business.
In this role, Jessica leads a large team of professionals responsible for the design and development of Austrade digital client services, as well as the technical platforms that support the Agency. The Division also manages the Austrade Advisory (call) centre, an e-commerce offering, Tradestart network and virtual events.
Jessica is an award-winning global marketing and communications professional and strategist, with proven ability to lead diverse teams to achieve organic and inorganic business growth in highly competitive commercial markets.
Jessica thrives on leading change and helping people achieve their potential. She’s lead successful transformation for organisations including IBM, Qantas, Deloitte and now Austrade.
Alongside her professional career, Jessica has been involved with the not-for-profit sector in various board and committee roles for more than 15 years.
Jessica is a Fellow of the Australian Marketing Institute and Certified Practicing Marketer. She is also an accomplished speaker, including her TEDx appearance in 2012.