If you’ve received your first payment and gone on your school trip, but the eligible Reef experience could not proceed due to bad weather, sea conditions or operational disruptions, you can still receive your final payment. However, you must show evidence (e.g. cancellation advice, refund documentation) that the experience could not be undertaken at another suitable time during the trip.
Where a school has cancelled an entire trip after receiving its first payment and not rescheduled the trip, Austrade will determine on a case-by-cases basis whether a repayment is required.
Austrade must be advised of any cancellations immediately in writing at tourism.grants@austrade.gov.au.