The cookies used on Austrade websites will not allow Austrade to obtain personal information that will identify you, such as your name and address. Austrade will only capture personal information if you provide it to us directly via a registration process.
We use two types of cookies on Austrade websites:
- cookies that are essential in order to enable you to move around a website and use its features; and
- cookies that collect information about how visitors use a website, such as which pages users visit most often and the content users access within pages. All information these cookies collect is aggregated and therefore anonymous and not classified as personal information under www.oaic.gov.au guidelines
By using an Austrade website, you agree that we can place these types of cookies on your device. Your web browser may allow some control over cookies through your browser settings. To find out more about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org
Please note that you may delete and block all cookies used by an Austrade website, but if you do so parts of the site may not work.
The information collected by Google Analytics during each visit is aggregated with similar logged information and published in reports so Austrade can identify patterns of usage by users on Austrade web sites. This assists us in improving the website and the content we provide users on it.
Austrade uses Hotjar on Austrade websites to better understand users’ needs and to refine the websites with the aim of delivering content, services and a user experience that meets those needs.
Hotjar is a technology service that helps Austrade better understand our users’ behaviour whilst visiting an Austrade website (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to utilise user feedback to develop, improve, and maintain our website offering.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our website and Hotjar’s use of tracking cookies on other websites by following this opt-out link.